Supervisor, Warehouse & Logistics

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.

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The Supervisor, Warehouse & Logistics Operations reports to the Director, Supply Chain & Program Management and is responsible for overseeing day-to-day warehouse operations across two sites (Ambassador and Meadowpine). The incumbent ensures the team operates in a GxP-compliant, audit-ready, and partner-enabling environment. Key responsibilities include managing staff, inventory, and assets, while maintaining departmental compliance with GMP, Health & Safety, and site policies.

The role supports the Director by executing operational priorities, driving continuous improvement initiatives, and ensuring readiness to meet site objectives, client commitments, and regulatory expectations.

• Oversee the daily execution of warehouse and logistics operations across two sites, ensuring alignment with the Director’s strategic priorities and site objectives.
• Supervise, coach, and develop warehouse staff to ensure high performance, accountability, and adherence to GMP, Health & Safety, and company policies.
• Manage material receipt, storage, movement, and shipping operations, ensuring accurate, timely, and compliant delivery to internal and external stakeholders.
• Maintain inventory accuracy and asset control, supporting cycle counts, year-end physical counts, reconciliations, and reporting to the Director and other stakeholders.
• Support the implementation and adoption of ERP and other systems to enhance operational visibility, accuracy, and efficiency.
• Ensure 24/7 ownership and coverage for temperature-controlled chambers and alarm systems, including response coordination, escalation pathways, and follow-up actions to protect product integrity and regulatory compliance.
• Ensure departmental readiness for audits and inspections by supporting documentation, process adherence, and GMP compliance initiatives.
• Identify opportunities for process improvement, safety enhancement, and operational efficiency, and implement initiatives in collaboration with the Director.
• Represent warehouse and logistics teams in operational meetings, quality forums, and cross-functional initiatives as delegated by the Director.
• Coordinate departmental Health & Safety programs, including training, audits, incident reviews, and corrective actions.
• Support investigations, deviations, CAPAs, and validation activities related to warehouse and logistics operations.
• Perform additional responsibilities as assigned by the Director to ensure seamless material flow, operational readiness, and site compliance.
• Maintain full accountability for the integrity and compliance of all warehouse logbooks, including review for completeness, accuracy, and adherence to approved procedures and data integrity expectations.

• Knowledge of GxP/GMP regulations, Health & Safety standards, and compliance requirements.
• Extensive experience in a warehouse, logistics, or supply chain-related role, preferably within a biotech or pharmaceutical company.
• Experience supervisory or leadership capacity, managing cross-functional teams.
• Comfortable operating in a fast-paced environment with minimal direction, and able to adjust workload based on changing priorities.
• Proficiency with MS Office and ERP systems (e.g., Microsoft Dynamics Great Plains) for inventory management and reporting.
• Knowledge of chain of custody and cold chain processes, including environmental-controlled storage monitoring.
• Strong understanding of warehouse operations, inventory control, material handling, and shipping/receiving procedures.
• Active license and experience for Raymond Reach and Walkie Rider.
• Excellent interpersonal, verbal, and written communication skills in a collaborative work environment.
• Driven and self-motivated, with the ability to lead, facilitate,…