Bilingual Parts Operations Coordinator

Use English and French daily as a Bilingual Operations Coordinator in fully on-site Mississauga, Ontario, supporting parts orders, inventory, and customer communication.
This permanent, full-time role supports an established Canadian distributor serving automotive, heavy-duty vehicle, and industrial parts markets. You will coordinate orders, research availability and pricing, manage returns, and communicate with customers and business partners. Collaboration with sales, warehouse, and operations teams keeps fulfillment accurate and timely.

Key Responsibilities:

Coordinate customer orders for accurate, timely fulfillment
Research parts availability, inventory, pricing, and shipping information
Manage returns and resolve order discrepancies with internal teams
Provide product information and updates by phone and email
Maintain transaction, order activity, and lost sales records
Requirements:
Two or more years in customer service, order management, inside sales, or operations
Automotive, heavy-duty, industrial, or related parts distribution experience
Fully bilingual English and French communication skills
Understanding of orders, inventory, pricing, returns, and distribution
Intermediate Microsoft Office and warehouse system proficiency
Bring bilingual communication, parts knowledge, and organized order management to Mississauga operations supporting customers and distribution teams.