Building Operator

Overview
The Building Operator plays a critical role in ensuring the smooth and efficient day-to-day operation of Sheridan Centre, a large-scale retail property in Mississauga, ON. This position is responsible for the maintenance, repair, monitoring, and control of all building systems, including mechanical, electrical, HVAC, and life safety. Working under the direction of the Operations Manager, the Building Operator will ensure all systems operate within established standards and regulatory compliance, delivering a safe, comfortable, and energy-efficient environment for tenants, customers, and staff.

The Building Operator must demonstrate a commitment to customer service and what it entails, with a focus on Client, Tenant and internal stakeholders. A strong mechanical aptitude, attention to detail, and the ability to troubleshoot and resolve technical issues effectively is critical to being successful in this role. The successful candidate will be expected to perform hands‑on maintenance tasks, coordinate with contractors and trades, assist with environmental and risk compliance, and respond to service requests in a timely and professional manner.

Responsibilities also extend to general building upkeep, warehouse and logistics management, routine outdoor work in all weather conditions, and continuous on‑call availability to address emergencies or critical operational issues as they arise.

This is a physically active role that requires a combination of employing technical skills, working collaboratively and in support of the team, and independent decision‑making to deliver operational and customer service excellence, uphold safety standards, and contribute to the long‑term performance of the facility.

The base salary is aligned with market data and is estimated to range from $65,000‑$75,000 with the ability to achieve additional compensation through a bonus. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity. This posting is for an existing vacancy within our organization.

Responsibilities
Client and Customer Service:

Communicate effectively and take direction from the Client, executing with a positive mindset.

Respond to tenant and management service requests promptly and professionally.

Coordinate and oversee trades, ensuring tasks are completed safely, efficiently, and with minimal disruption to tenants.

Maintain clear and professional business‑like attitude with tenants, contractors and all stakeholders.

Mechanical and Systems Operations:

Monitor, operate, and maintain building systems to ensure compliance with design specifications and operational standards.

Oversee safe and efficient operation of chillers, boilers, cooling towers, HVAC systems, and emergency generators.

Conduct chemical testing and treatment of chilled water, condenser water, secondary loops, and heating systems to control corrosion and bacterial growth.

Maintenance and Repairs:

Report any deficiencies or issues with the building envelope, controls, equipment, or mechanical systems to management and the operations team.

Support isolation, drainage, and refilling of systems (e.g., chilled/condenser water, fire risers, and domestic water) to enable contractor or internal maintenance work.

Maintain and organize all mechanical, electrical, and maintenance rooms in a clean and orderly condition.

Perform general maintenance and upkeep of facility grounds and infrastructure, including painting, cleaning, snow removal, litter control, pressure washing, and landscaping.

Perform manual labor as required, including lifting, moving equipment, and assisting with physically demanding maintenance and repair tasks.

Work outdoors on a regular basis in all weather conditions, including during inclement weather, to carry out maintenance and operational duties.

Preventative Maintenance & Inspections:

Conduct and log preventative maintenance inspections of all base building systems and environmental controls.

Maintain accurate daily logs of maintenance activities and equipment status.

Assist with insurance, risk management inspections, and execution of…