BAS Field Technical Lead

Convergint is looking for a full-time, team-oriented, results-driven, BAS Field Technical Lead, to join our amazing culture at our Toronto, ON location. This role is responsible for installing, programming, system start-up/check-out, certification, and customer training on BAS projects of various sizes and complexities. It ensures the successful delivery of projects within budget and time constraints while serving as a key interface for technical support, maximizing customer satisfaction.

Additionally, the role includes mentoring and coaching less-experienced staff.

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Technician.

Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”
For assigned Small to Medium size projects, will work as the lead, completing the following tasks:

Manages, oversees and coordinates aspects for small to medium projects of moderate complexity from award through completion of project, including: overall site management of project(s) for successful and timely completion within budget.

Review of all scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, and quality of service and other customer requirements as they arise and supports and advises the Supervisor/PMO on key aspects such as subcontractor selection, material selection etc.

Proactively communicates project requirements to project team and wider organization as and when required and maintains accurate and up to date records of job status, job changes, material flow and other control records necessary for processing of internal and external reports.

Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.

Coordinates the procurement of installations materials, supplies, services and controls necessary for timely and cost-effective completion of project within budget.

Authenticate the goods received and works with the Project coordinator /PMO to record and manage shipments that have any discrepancies in the order and address any issues

Ensure all project documentation is up to date and uploaded on respective job folders and Itrac

For assigned Medium to Larger size project, will work alongside Supervisor and Project Manager, completing the following tasks:

Translates a variety of customer needs / requirements and works with Supervisor/PMO to create detailed proposals and project plans to meet Customer requirements; provision of technical assistance to sales force as and when required; project design engineering; supervision of installation labor and subcontractors; preparation of project schedules, subcontracts, change proposals, project invoices; assists with collections on projects.

Leads communication with client and stakeholders…