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Assistant Manager

Job in Mississauga, Ontario, Canada
Listing for: Dexterra Group
Full Time position
Listed on 2026-01-03
Job specializations:
  • Management
Job Description & How to Apply Below

Job Description

Essential Duties and Responsibilities:

Reporting directly to the location Manager, the Assistant Manager oversees the operation and supervisors of the area.

Assistant Managers perform some or all the following duties:

  • Perform component opening and closing.
  • Monitor cash handling procedures.
  • Handle HR issues such as vacation requests, any other administrative HR functions and ensure compliance to HR policies and procedures.
  • Assists with payroll.
  • Enforces adherence to Dana Hospitality policies and procedures as outlined in the employee handbook for their location.
  • Recruit staff and oversee staff training.
  • Set staff work schedules (front of house and back of house) and monitor staff performance.
  • Ensures adherence to all Food Safety and Physical safety rules and policies.
  • Resolve customer complaints in a timely manner. Keep Manager informed.
  • Ensure health and safety regulations are followed at all times.
  • Complies with marketing programs.
  • Oversee cleaning schedule and procedures.
  • Control inventory, monitor revenues.
  • May be involved with menu planning for events and themed promotions.
  • May perform other duties as required by management.
  • Ensure operational efficiencies and productivity goals are outlined and realized.
  • Service the client by ensuring the highest quality facilities and food services are provided to clients and student residents.
  • Demonstrate a commitment to excellent customer satisfaction; in-keeping with established location goals.
  • Qualifications

    Education and/or Work Experience Requirements:

  • Completion of a college or other program related to hospitality or food and beverage management is required.
  • 2-4 years' experience in the food service sector including supervisory experience.
  • Knowledge of Microsoft word, excel, powerpoint and ADP payroll systems
  • Food Safety Training and First Aid required
  • Working knowledge of English
  • Excellent communication skills
  • Understanding of working in a Unionized environment and compliance with the Union CBA
  • Physical Requirements:

  • On the floor, standing, being hands on
  • Certifications as required to comply with local Health codes.
  • Knowledge of basic sanitation requirements and food handling safety standards
  • Ability to lift (10kg.), pull & push carts
  • Must be available evenings and weekends
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