Supervisor, Forestry

Job Summary

Are you passionate about trees and leadership in a forward-thinking non-unionized workplace with an amazing team culture that puts our people and their safety first and is committed to quality work? Are you someone who challenges the status quo, gets things done, sees the big picture, and inspires others?

As one of our Supervisors, Forestry Maintenance & Operations, you will lead an award-winning team of arborists and forestry technicians that deliver tree care services safely and efficiently on streets, parks, and natural areas across one of Canada’s largest cities. From managing in-house crews to contractors, and from proactive maintenance to emergency storm response, this is far from your traditional municipal operations role.

You will lead by example and bring an execution-focused and delivery-driven mindset to achieving operational excellence in ensuring public safety and a healthy and resilient urban forest. You will report to the Manager, Forestry Maintenance & Operations and work alongside another Supervisor and three Forestry Coordinators that help facilitate day-to-day operations with our contractors and in-house crews.

Your pay will negotiated based on your experience, abilities, and qualifications, and your benefits and perks will include access to a defined benefit pension plan (OMERS), competitive paid vacation, and a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, and access to a 24/7 Employee and Family Assistance Program. You will join our on-call supervisor rotation and provide overtime support during extreme weather and storms.

All emergency and overtime hours are fully compensated.

• Supervise the planning and delivery of arboricultural and boulevard vegetation management services within an assigned area in a safe, efficient, and effective manner.
• Supervise the planning, coordination, scheduling and supervision of contractors, personnel, equipment, supplies, materials within an assigned area to ensure the most efficient and effective use of in-house and contracted resources.
• Sets operational priorities and objectives within an assigned area, including milestones, timelines, and performance measures.
• Supervise the planning, development, tendering, and administration of contracts within an assigned area.
• Supervise emergency response and preparedness for extreme weather events and critical incidents impacting forestry assets in an assigned area. Acting as Incident Commander and leading incident response teams.
• Supervise, motivate, mentor, and train assigned staff, including recruitment and hiring, scheduling, assigning, and reviewing of work. Authorises and coordinates standby, overtime, and leave requests.
• Determines staff training and development needs, monitors and evaluates staff performance, providing coaching, performance management, and taking disciplinary action when necessary.
• Provides input and administers the annual operating and capital budget for an assigned area, and ensures that the expenditures are controlled and maintained within approved budget.
• Develops and implements operational plans, policies, procedures, service standards, service level agreements.
• Evaluates operational effectiveness and efficiency, monitors performance, and fosters a culture of continuous improvement and operational excellence.
• Ensures the timely delivery of quality customer service and resolutions to service requests, complaints, and inquiries from the public, elected officials, or other City staff.
• Develops, prepares, and submits correspondence, reports, briefing notes, memoranda, and presentations for leadership and Council.
• Cultivates effective working relationships with internal and external partners, including members of Council and their staff, other departments, divisions, and sections, and members of the public.
• Represents the Division at public meetings, committees of Council, inter-divisional, and inter-departmental meetings.
• Leads, participates and/or contributes to working groups, committees, task forces, and project teams.
• Develops and fosters a strong culture of health and safety and ensures compliance with all applicable health and safety legislation and policies (i.e. Occupational Health and Safety Act).
• Ensures quality of work and services meets legislated, corporate, departmental, divisional, and section standards.

• Post-secondary degree or diploma, or an approved equivalent, in urban forestry,…