Content Design Specialist at Vision

Apply for Content Design Specialist at World Vision Canada in Mississauga, ON, CA. This Full time on site position offers great opportunities for career growth. Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world:
Life in all its fullness for every child. You will experience Christian faith in action helping to make real and lasting change in the lives of the world's most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:
For Children. For Change. For Life.

Position:
Content Design Specialist

Reports to:

People Leader, Product Position Term:
Full Time Temporary (1-Year Contract) Primary

Location:

Mississauga, Ontario, Canada Workplace Type:
Hybrid

The Content Design Specialist within the Product team at World Vision Canada plays a critical role on the Impact Journey team, bringing content expertise to translate product vision and priorities into meaningful, audience-centred experiences. This role is responsible for executing the content strategy while actively contributing to its development and evolution. Working as an integral member of an Agile team, the Content Design Specialist engages across the full content lifecycle from strategy and planning through to creation, delivery, optimization, and measurement.

Combining analytical thinking with creative problem-solving, the role ensures content is valuable, purposeful, accessible, and effectively connects with and engages its intended audiences.

• Content Design & Strategy:
  Apply content design principles to plan, develop, and deliver clear, accessible, engaging, and audience-centered digital content. Translate complex information into intuitive content experiences that support audience needs and organizational goals.
• Content Development & Creation:
  Identify content opportunities and create content across digital channels and experiences. Collaborate with cross-functional partners to translate ideas and requirements into effective content solutions aligned with the prioritized product backlog.
• Audience & User Needs:
  Use audience insights, user needs, behaviors, feedback, and research to inform content decisions. Design content experiences that are relevant, inclusive, accessible, and easy for audiences to understand and act upon.
• Content Systems & Integration:
  Work within the organization’s content ecosystem and systems to develop, organize, and optimize content. Identify opportunities to reuse, adapt, and connect content across channels, platforms, and audiences while maintaining consistency and coherence.
• Cross-Functional Collaboration:
  
  Collaborate with Product Owners, designers, developers, marketers, subject-matter experts, and other stakeholders throughout the content lifecycle. Contribute content expertise to ideation, planning, prioritization, and delivery.
• Content Planning & Delivery:
  Support content planning and execution in alignment with product roadmaps and prioritized backlogs. Coordinate content activities, manage dependencies, identify risks, and ensure deliverables are completed to agreed timelines and quality standards.
• Content Quality & Governance:
  Apply content standards, guidelines, accessibility principles, and organizational values to ensure content is accurate, consistent, inclusive, and fit for purpose. Conduct content reviews and testing to identify and resolve issues before launch.
• Content Performance & Optimization:
  Define and monitor relevant content metrics and KPIs to evaluate performance and audience engagement. Analyze data, feedback, and trends to identify opportunities to improve content effectiveness and the overall digital experience.
• Release & Launch Support:
  Support the planning, coordination, and execution of content releases, ensuring content is ready for publication and aligned with business objectives, audience needs, dependencies, and launch timelines.
• Continuous Improvement & Innovation:
  Stay informed about emerging content design, digital experience, accessibility, and humanitarian-sector trends. Identify opportunities to improve content processes, tools, and ways of working to increase efficiency, quality, and impact.
• Mission-Aligned Content:
  Apply a human-centered and mission-driven approach to content design, helping create digital experiences that build…