Quality Assurance Associate

At Alcon, we drive meaningful work to help people see brilliantly. We are looking for a Quality Assurance Associate for a 12‑month contractor role in Mississauga, Canada. The role focuses on implementing quality control practices, leading Quality Systems, Complaints, and Supplier Quality Management processes.
Responsibilities   Lead Quality Systems, Complaints, and Supplier Quality Management processes.
Review and ensure compliance of Alcon Canada's Quality Management System with Canadian GMPs, ISO 13485, Canadian Medical Device Regulations, and Alcon Global Quality Systems on an ongoing basis.
Identify, document, follow up on, and close Corrective and Preventive Actions (CAPAs) to drive continuous improvement.
Ensure on‑site documentation complies with Canadian GMP and Alcon Canada's Quality System for stability and product release.
Read temperature reports for incoming products and confirm they meet temperature requirements; conduct product release activities for returned restockable products.
Manage systematic handling of inventory and perform revisions to SOPs, forms, and processes to streamline systems and maintain compliance with GMP, GXP, and related corporate requirements.
Support the local Supplier Qualification process in alignment with Alcon Global requirements, manage quality agreements, vendor support, deviation management, and related requests.
Maintain on‑site quality records and ensure they are adequate and in compliance with Canadian GMP and Alcon's Quality Management System requirements (e.g., stability, validation, traceability records, annual reports).
Support internal audits and perform annual product reviews on Alcon products per the defined schedule.
Manage and coordinate activities related to qualification/validation of GMP equipment.
Qualifications   Bachelor’s Degree or equivalent years of directly related experience (or High School + 8 years; Associate + 4 years).
Fluency in English for reading, writing, understanding, and communicating.
Attention to detail, reliability, and strong organizational skills.
Compensation  Salary range: $31.00/hr CAD – $43.00/hr CAD (actual compensation based on skills, experience, and qualifications).
Benefits  Alcon provides a robust benefits package, including health, life, retirement, paid time off, and additional benefits as applicable.
EEO / Accommodation Statement  Alcon Canada Inc. is proud to provide employment accommodation during the recruitment process. If you require accommodations, please notify us if you are contacted for a job interview. We are committed to helping people see better and believe all patients should have access to quality eye care.

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