Senior Qa Engineer

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ZoftSENIOR QA ENGINEER Work Location :
Canada

We are hiring a Senior QA Manager for an onsite assignment at our client's premises in Canada, owning QA leadership across multiple product streams. You will own end-to-end test strategy — manual and automated, across web, mobile, API and emerging surfaces — coordinate distributed QA engineers across India, Canada and elsewhere, and be the credible face of quality with the client's leadership.

Deep hands- on testing craft, excellent scripting, and confident direct client communication are essential. This role is AI-

first by design: you and your team will use modern AI-augmented testing tools to raise coverage, velocity and defect discovery.

• Own the multi-product test strategy — functional, regression, exploratory and non-functional (performance,
• security, accessibility, resilience) — aligned to release cadence and risk profile.
• Set and enforce quality gates, entry/exit criteria, coverage targets, and quality metrics that drive behaviour (escape rate, defect density, first-time-pass, MTTR).
• Own test-data and environment strategy, and compliance testing where relevant (PIPEDA, WCAG 2.2 AA, Ontario AODA, Quebec Law 25). Hands-on manual & automation testing
• Stay hands-on — design frameworks, review test code, model complex scenarios, and mentor by example rather than by ticket.
• API and contract testing (Postman REST Assured Karate Pact); performance (k6 JMeter Gatling); accessibility (axe-core); visual regression (Applitools Percy).
• Extend the same rigour to emerging surfaces the products reach — conversational / agent UIs, embedded and IoT, voice and wearable — as they enter release scope. AI-first testing
• Drive AI-augmented testing as the default posture — self-healing frameworks (Mabl Testim Applitools Eyes), LLM-assisted test generation (Copilot / Claude / Cursor), automated triage of logs and failures.
• Own the quality of AI features in the products — prompt tests, red-teaming, guardrail and PII validation, and LLM-eval pipelines in CI (Braintrust Langfuse Ragas Deep Eval Promptfoo). Distributed QA leadership across time zones
• Lead QA engineers across India, Canada and elsewhere; run planning, standups, reviews and retros designed to work across 8–10-hour gaps.
• Own hiring standards, ramp, mentoring, career development and performance conversations for both onsite and offshore team members. Onsite QA leadership & delivery coordination
• Be the onsite quality leader at the client's premises across multiple product streams — attend client ceremonies, present QA plans and outcomes to client leadership, and run incident post-mortems.
• Coordinate cross-product delivery with client PMs, dev leads, security and operations; handle escalations calmly and decisively.
• Bridge offshore delivery to onsite expectation — protect the offshore team from context whiplash and the client from delivery surprises.

• A deep thinker who reasons from fundamentals, challenges assumptions constructively, and separates root cause from symptom under pressure.
• Hands-on by choice — you would rather write a Playwright helper or triage a flaky test than delegate it away.
• AI-fluent, responsibly — pushes the team toward AI-first automation while safeguarding correctness, security, data-protection and IP.
• A calm client-facing leader — trusted by client executives to say “yes we ship” or “no we do not” with reasoning that stands up.
• A quiet standard-setter — engineers across time zones read your test plans and reviews to learn what good looks like.
• A seasoned leader with a track record of building and scaling QA functions across multiple product lines and geographies.
• Culturally adaptable — comfortable being the sole visible onsite presence of the delivery team at the client for months at a time.
• High ownership, professionalism, and work ethics.

• Test-strategy leadership — multi-product, multi-release, risk-based; entry/exit criteria, quality gates, and metrics that drive behaviour.
• Non-functional depth — performance (k6 JMeter Gatling), accessibility (WCAG 2.2, axe-core), security-…