R&D Technician

Are you passionate about shaping the future of food? At Puratos, we turn bold ideas into lasting impact through innovation, expertise, and a commitment to well-being.

To strengthen our R&D team in Mississauga, Ontario, we are looking for:

Reporting to the Director of Bakery R&D, you will make sure our internal and external customers receive high-quality samples on time, every time. You will own the full sample process, from preparation and packing to shipping, documentation and follow-up, while keeping our databases and KPIs accurate. You will also support exciting R&D activities such as sensory tests, customer visits and competitive product evaluations, all in full compliance with safety, food safety and regulatory standards.

Sample Coordination & Shipping

• Receive and process sample requests within required timelines using our CRM database
• Pack samples and prepare all documentation, including courier and customs paperwork
• Label samples correctly with allergens, kosher status, shelf life and storage conditions
• Share tracking information, follow up on deliveries and resolve any delivery issues
• Keep requestors updated on status, work with stakeholders to solve obstacles and escalatie capacity or priority concerns to your manager
• Build and maintain an inventory of standard product samples (powder mixes, chocolate, fillings and décor), ensuring everything is within shelf-life using our digital database
• Pull samples from the line or warehouse, relieve inventory in SAP and order products from other Puratos facilities
• Manage the sample database and report monthly shipping KPIs, including cost, number of samples, response time and deviations
• Maintain lab supplies and ingredients in our ingredient database (OAK), following allergen and kosher labelling requirements

R&D Support

• Support product development and adaptation by scaling, preparing samples and relieving inventory
• Create standard product samples, such as mixes and fillings, when required
• With guidance, run analytical and application tests on competitive products
• Support sensory work, consumer tests and customer visits

Lab Organization, Quality & Safety

• Keep the bakery, lab and storage areas clean, organized and well stocked, and order lab and packaging supplies as needed
• Make sure all equipment and tools are working properly
• Support efficient use of the R&D lab and Innovation Centre through planning, 5S and GMPs
• Respect quality assurance criteria (traceability, GMP), report food safety and quality issues right away, and follow all Health & Safety and Food Safety requirements

• Post-secondary diploma or degree, preferably in the sciences, with a practical, hands-on mindset
• Working proficiency in MS Office (Outlook, Word, Excel, PowerPoint); experience with SAP and/or CRM is an asset
• Strong data management skills across multiple systems
• Excellent organization, attention to detail and time management, with the ability to multitask and prioritize
• Strong English communication skills, one-on-one and in groups, with the focus on win-win solutions
• Proactive, self-motivated team player who looks for process improvements
• Ability to lift 25 kg and stand for extended periods; an excellent safety record and reliable attendance
• Experience in a food production facility is an asset
• Onsite role with up to 10% travel
• You are curious about digital tools, data & AI and comfortable learning new systems to make work safer, simpler, and more efficient.

You join a rapidly growing international leader with a culture of innovation and entrepreneurship, offering you the freedom to make an impact. At Puratos, we believe in rewarding talent and dedication.

The hiring range for this position is $63,000 to $70,000…