R&D Technician

Are you passionate about shaping the future of food? At Puratos, we turn bold ideas into lasting impact through innovation, expertise, and a commitment to well-being.
To strengthen our R&D team in Mississauga, Ontario, we are looking for:
Your Mission  Reporting to the Director of Bakery R&D, you will make sure our internal and external customers receive high-quality samples on time, every time. You will own the full sample process, from preparation and packing to shipping, documentation and follow-up, while keeping our databases and KPIs accurate. You will also support exciting R&D activities such as sensory tests, customer visits and competitive product evaluations, all in full compliance with safety, food safety and regulatory standards.
What you will do  Sample Coordination & Shipping
Receive and process sample requests within required timelines using our CRM database
Pack samples and prepare all documentation, including courier and customs paperwork
Label samples correctly with allergens, kosher status, shelf life and storage conditions
Share tracking information, follow up on deliveries and resolve any delivery issues
Keep requestors updated on status, work with stakeholders to solve obstacles and escalatie capacity or priority concerns to your manager
Build and maintain an inventory of standard product samples (powder mixes, chocolate, fillings and décor), ensuring everything is within shelf-life using our digital database
Pull samples from the line or warehouse, relieve inventory in SAP and order products from other Puratos facilities
Manage the sample database and report monthly shipping KPIs, including cost, number of samples, response time and deviations
Maintain lab supplies and ingredients in our ingredient database (OAK), following allergen and kosher labelling requirements
R&D Support
Support product development and adaptation by scaling, preparing samples and relieving inventory
Create standard product samples, such as mixes and fillings, when required
With guidance, run analytical and application tests on competitive products
Support sensory work, consumer tests and customer visits
Lab Organization, Quality & Safety
Keep the bakery, lab and storage areas clean, organized and well stocked, and order lab and packaging supplies as needed
Make sure all equipment and tools are working properly
Support efficient use of the R&D lab and Innovation Centre through planning, 5S and GMPs
Respect quality assurance criteria (traceability, GMP), report food safety and quality issues right away, and follow all Health & Safety and Food Safety requirements
What we expect from you   Post-secondary diploma or degree, preferably in the sciences, with a practical, hands-on mindset
Working proficiency in MS Office (Outlook, Word, Excel, PowerPoint); experience with SAP and/or CRM is an asset
Strong data management skills across multiple systems
Excellent organization, attention to detail and time management, with the ability to multitask and prioritize
Strong English communication skills, one-on-one and in groups, with the focus on win-win solutions
Proactive, self-motivated team player who looks for process improvements
Ability to lift 25 kg and stand for extended periods; an excellent safety record and reliable attendance
Experience in a food production facility is an asset
Onsite role with up to 10% travel
You are curious about digital tools, data & AI and comfortable learning new systems to make work safer, simpler, and more efficient.
What you can expect from Puratos  You join a rapidly growing international leader with a culture of innovation and entrepreneurship, offering you the freedom to make an impact. At Puratos, we believe in rewarding talent and dedication.
The hiring range for this position is $63,000 to $70,000 CAD annually. Placement within the range will depend on the successful candidate's relevant experience, skills, qualifications and other job-related factors.
You can count on a competitive and comprehensive benefits package, including:
Fair and competitive compensation, benchmarked against the market
Comprehensive group insurance and retirement benefits
Employee & Family Assistance Program (EFAP) for you and your family
A warm welcome through our Puratos Welcome Journey onboarding, including a buddy to help you settle in
Learning, training and career growth opportunities within a global company
We are committed to fostering an environment where you can grow, innovate, and make an impact. If you're looking for a workplace that values…