Inventory Control Specialist Ontario

Overview

Job Summary: We are seeking a detail-oriented and analytical Inventory Control Specialist. This role is responsible for maintaining inventory accuracy, ensuring compliance with established procedures, and facilitating inventory-related processes including e-commerce returns and vendor returns. Reporting to the Director of Merchandising and Wholesale Management, the successful candidate will demonstrate proficiency in inventory systems, cross-functional communication, and process documentation. This position requires a strong understanding of inventory control principles within a retail and wholesale footwear environment.

• Provide support to the Director of Merchandising and Wholesale Management
• Ensure departmental procedures, policies, and processes are followed
• Process e-commerce returns for Canadian business units
• Assist in coordinating inventory control activities as requested
• Monitor cycle counts, investigate discrepancies, and ensure accurate inventory transactions, including purchase order (PO) adjustments when necessary
• Investigate, analyze, and direct inventory adjustments with proper documentation based on the type of error, maintaining balance between the Warehouse Management System (WMS) and Jesta
• Facilitate Return to Vendor (RTV) processes for Canadian sites and business units, including aging reports for store transfers and interdepartmental communication at each step

• Computer proficiency
• Comfortable using email and Microsoft Office programs, especially Word and Excel
• Ability to learn, navigate, and understand additional software systems, including Jesta and Cognos BI queries related to inventory control
• Strong math skills - comfortable working with numbers
• High attention to detail
• Able to occasionally lift 40-50 lbs
• Self-starter with ability to follow written instructions and procedures
• Capable of documenting and monitoring work processes
• Able to multitask and prioritize effectively
• Strong communication skills across all levels of the organization

• No machinery
• Tools: computer terminal, printers
• Materials handled: boxes, shoes, accessories, paper
• Work environment: climate-controlled warehouse and office

• Warehouse activity as needed - walking to various locations
• Office activity: workstation with computer terminal, photocopiers
• Accident risk: minimal to none

• Experience with Warehouse Management Systems (WMS) required
• Microsoft/Windows experience
• 1-2 years of preferred experience in inventory control and/or accounting