Plumbing and Electrical Sales Part Time; MORNINGSIDE

Position: Plumbing and Electrical Sales Part Time (MORNINGSIDE )
Position Overview  Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They emphasize department and product knowledge, provide information on product features, and are familiar with related items in order to sell an entire project. Associates greet, engage, and thank every customer in their department and provide basic service in adjacent departments.

They focus on customer service and finding and solving customer needs.

Key Responsibilities  Ensures Customer Satisfaction   Follow Home Depot’s GET Model of customer service, including Greeting, Engaging, and Thanking the customer.
Actively seek customers throughout the store and escort customers to appropriate merchandise.
Ask open‑ended questions about the customer’s projects to determine needs and level of expertise.
Promote services such as Special Services, Tool Rental, Pro Desk, Pro Services, etc., and recommend them.
Drives Sales   Discuss available options (good, better, best) and suggest related items or services outside of the customer’s department.
Educate customers about the whole project.
Use the empowerment program when necessary to satisfy customers.
Execute daily stock maintenance: sign all products, display, and keep the area clean.
Builds Skills and Knowledge   Maintain knowledge of all products in the department and adjacent departments.
Proactively seek knowledge on all products and services.
Maintains Safety and Security   Follow all safety policies and procedures, and loss‑prevention policies and procedures.
Competencies   Communicates Effectively
Customer Focus
Skills   Interpersonal skills

Job Requirements   High School Diploma or equivalent.
1 to 2 years of retail or trade experience (an asset).
No leadership experience required.
No certifications or assets required.
Travel Requirements  No travel required.

Physical Requirements   Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.
Working Conditions   Flexible schedule that may include evenings and weekends.
Warehouse setting that can be dusty and noisy.
Open doors causing drafts and interior temperature changes.
Compensation  The pay range for this position is between $18.85 and $19.85.

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