Retail Operations Specialist in Ontario

Join OSL Retail Services as a Retail Operations Specialist, where you will transform in-store experiences through data-driven insights and platform management. This role supports a hybrid working model. As a senior specialist based in Mississauga, you will lead the optimization of retail platforms, facilitating better customer interactions.

This includes developing SOPs, managing digital content, and collaborating with international teams to elevate operational performance. Drive change and improve the retail setting.

• Oversee retail platform operations and effectiveness
• Develop processes to enhance sales team resources
• Provide actionable insights to improve customer experience
• Manage digital signage and content strategy
• Collaborate with third‑party partners for issue resolution

• Degree in Business Administration or related field preferred
• 3–5 years of experience in retail planning
• Familiarity with ERP systems like SAP
• Excellent communication and negotiation skills
• Proficient in Excel and Power Point

Bring your operations expertise to positively impact OSL’s retail initiatives.