Technical Project Manager; Infrastructure​/Retail

Role:
Technical Project Manager (Infrastructure / Retail Payments)

Location:

Mississauga, Ontario – Onsite work, 5 days a week.

The Store Upgrade / Relays Project Manager will drive the planning and execution of multi‑location retail store upgrade projects – including store remodels, refreshes, and merchandise relays – from initiation through completion. This mid‑level role involves end‑to‑end delivery of projects that combine physical store upgrades (remodeling fixtures, layout changes, signage, and Mechanical/Electrical/Plumbing systems) with store technology deployments (point‑of‑sale systems, network and cabling upgrades, digital signage, etc.).

The Project Manager coordinates cross‑functionally with diverse teams – Real Estate/Store Development, Construction & Facilities, IT Infrastructure, Store Operations, Merchandising, and external contractors and technology vendors. The primary objective is to deliver projects on schedule and within budget while minimizing store downtime and ensuring a seamless customer experience during upgrades.

• End‑to‑end project delivery for multi‑site retail store upgrades, remodels, refreshes, and relays.
• Dual ownership of Facilities and Store Systems, ensuring physical store upgrades and technology deployments are tightly integrated.
• Facilities management:
  Coordinate construction, fixtures, signage, and MEP works; manage contractors; ensure safety, quality, and code compliance.
• Store systems / IT delivery:
  Lead POS, network, cabling, devices, and digital signage implementations, including testing and cutovers.
• Cross‑functional coordination with real estate, construction, facilities, IT, store operations, merchandising, and external vendors.
• Schedule, budget, and risk management across concurrent projects, proactively resolving dependencies and issues.
• Minimize store downtime and disruption through phased plans, off‑hours execution, and tight coordination with store teams.
• Vendor and stakeholder management, including procurement, performance tracking, and clear communication.
• Go‑live readiness and handover, ensuring stores reopen fully operational with validated systems and completed punch lists.

• 5–7 years of experience in technology or infrastructure project management
• CAPM or PMP certification (preferred)
• Proven experience in managing project budgets and financial tracking
• Familiarity with networking and infrastructure concepts and best practices
• Strong proficiency in Microsoft Office Suite
• Excellent organizational, communication, and time‑management skills
• Ability to work independently and manage multiple priorities
• Solid stakeholder and vendor management capabilities
• Nice to have:
  Experience in retail