Operations Lead

Job

Store Name/Number: ON-Square One (0504)

Address: 100 City Centre Drive, Mississauga, ON L5B 2B9, Canada (CA)

Full Time/Part Time:
Full Time

Position Type:
Regular

Vacancy Status:
This position is for an existing, open vacancy

As Team Lead, Operations, you will support all operations related aspects of a specific Sephora store location. You will directly manage all members of the Operations team and support areas such as staffing, overnight stock, and overall execution of Sephora.

• Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
• Manage inventory of the store – shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and time frames.
• Manage merchandising concepts and on‑stage visuals to meet company standards. Oversee in‑house and third‑party cleaning crews, providing feedback, coaching and escalation as necessary.
• Maintain appropriate budget and quantity of supplies, testers and samples for the store.
• Participate in management of all performance management situations for the operations team. Deliver timely feedback for improvement and follow up as necessary.
• Act as Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.
• Develop budget strategies and demonstrate a robust understanding of store sales performance, staffing, payroll and other controllable expenses.

• 1-3 years of experience in a similar role at a similar volume store or equivalent internal experience.
• Proven ability to influence peers and provide feedback.
• Strong store operations skills.
• Effective time management and problem‑solving skills.

Compensation ranges between CAD $22.20 - CAD $26.10/hr in addition, you may be eligible for performance‑based bonus opportunities, a competitive benefits program, and robust learning and development initiatives. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non‑discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. As part of our commitment to transparency and efficiency, we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.