Licensed Assistant Manager -Clearly ForEyes

General Function

The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager and behaves as a business owner within the marketplace. The role represents the company as the premier destination for all vision needs within the community and delivers key performance metrics.

• Delivers quality and improvement to meet or exceed all key performance indicators (KPIs):
  • Comp Sales, % Sales to Plan;
    Conversion & Customer Count, Comp Growth;
    Increased Traffic;
    Store Operating Profitability;
    Continuity of Care;
    Exam Growth & Retention Goals;
    Net Promoter Score;
    Current year objectives
• Demonstrates understanding of retail business and the capability to transfer knowledge to superior sales and business results; learns and understands the competition and market trends.
• Supports the store manager in diagnosing the business and leverages the synergies of Retail, Lab, and Doctor to drive positive results.
• Supports store business plans to maximize sales and profit, leveraging strengths and addressing opportunities for recovery.
• Partners with the store manager to lead a team through strong knowledge and skills.
• Provides training and guidance to team members.
• Delivers clear and constructive feedback in a timely manner.
• Informs the store manager of any situation that may require development or disciplinary action of others.
• Supports recruiting, helps select high‑caliber team members, and creates a talent pipeline.
• Follows guidelines to optimally staff the store.
• Shows great pride in the store appearance and executes visual directives.
• Strives to maintain a positive working relationship with doctors.
• Adheres to and ensures compliance of the team with company policies and procedures, meeting or exceeding all goals.
• Anticipates problems before they occur; explores underlying reasons and root causes; strives for long‑term solutions.
• Performs and understands administrative duties.
• Maintains a safe working environment for all.
• Works a flexible schedule, including nights and weekends.
• Under current and valid state Opticianry license, performs the following:
  • Provides expertise and product knowledge on lens choices based on the patient’s vision needs and doctor prescriptions.
  • Adjusts and/or repairs eyewear.
  • Presents and dispenses eyewear and creates a lasting impression.
  • Performs accurate digital measurements.

• High School graduate or equivalent.
• Current and valid state/provincial Opticianry license.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes, and policies.
• Strong basic math skills.
• Familiarity with cash registers, computers, and calculators.
• Strong command of the English language for all written correspondence and oral communication.
• Strong communicator and listener.
• Demonstrated high level of selling skills.
• Proven ability to solve problems.

• College degree or equivalent.
• Previous experience in a leadership position within the retail and customer service industry.
• Knowledge of basic optics.
• Knowledge of current store merchandise.
• State/Provincial licensure (if applicable) and/or ABO certification in non‑licensed states.
• Brand Final Inspector certification.
• Brand Quality, Fitting & Adjusting Program knowledge.

Pay Range: 56,115.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social condition, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.