Retail Floor Supervisor

Retail Floor Supervisor
- Mississauga (Full Time)
Job Description

Who We Are – At Talize Fashion and lifestyle Meets Purpose!

At Talize, we’re more than a workplace, we’re a movement for sustainable living. Every day, you help communities shop with purpose, combining fashion and environmental impact. We believe opportunity is always in style. Whether you're on the floor or behind the scenes, you’ll grow, thrive, and make a difference for your future and the planet. Our culture is fast-paced, fun, and people-first.

We celebrate diversity, creativity, and collaboration, where every voice matters and every win counts.

Why Join Us? We reward great work with great benefits — supporting your well-being on and off the clock.

Ready to make an impact? Let’s do it together.

Who You Are - A Visionary Leader Ready to Make Waves

You’re a motivator, strategist, and problem-solver all rolled into one. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. With a talent for inspiring teams and driving results, you’re eager to leave your mark on every store you lead. At Talize, you’ll thrive as a leader who blends business savvy with a people-first mindset.

You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Talize’s values.

The Role – Own It. Lead It. Crush It.

We are seeking a Retail Floor Supervisor who will support daily store operations and help deliver an exceptional customer experience. This role oversees merchandising standards, register accuracy, and floor coverage while contributing to hiring, training, and developing team members. The Supervisor helps drive smooth operations, loss prevention, and employee engagement to ensure the store meets its goals and upholds Talize’s commitment to sustainable fashion and excellent service.

Availability Requirements

This role requires open availability, including weekends, holidays, and closing shifts.

$45,760 / hour

What You’ll Be Doing
- Every Day is Game Day

• Operational Duties
• Lead daily floor operations, including walkthroughs, task delegation, and merchandising standards.
• Oversee opening/closing procedures, register accuracy, pricing checks, and floor readiness.
• Monitor sales floor and register zones to ensure replenishment, organization, and smooth customer flow.
• Support weekly scheduling and assist with sales events, promotions, and in-store activities.
• Manage cash handling, reconciliation, and completion of required administrative tasks.
• Leadership & People Duties
• Train and onboard team members on POS, merchandising, loss prevention, and customer service.
• Assist with hiring, coaching, performance feedback, and policy enforcement.
• Support employee engagement through recognition and positive team culture.
• Resolve escalated customer concerns to ensure strong service recovery.
• Safety & Compliance Duties
• Maintain cleanliness and housekeeping standards across all areas.
• Ensure compliance with health, safety, and loss-prevention procedures.
• Report hazards, incidents, and policy concerns to leadership and P&C.
• Collaborate with management to maintain consistent operations and store standards.

What You Bring
- Skills That Turn Heads

• 3+ years of retail management experience.
• Strong passion for retail and delivering great customer experiences.
• Proven leadership and team-building skills.

Additional Strengths That Make You Stand Out

• Exceptional customer service abilities.
• Solid business acumen and problem-solving skills.
• High attention to detail.
• Experience in thrift or second-hand retail (an advantage).
• Valid driver’s license and clean driver’s abstract.

Physical Requirements and Work Environment

• Ability to stand, walk, bend, reach, and use hands continuously throughout the shift; lift up to 50 lbs; and push/pull wheeled containers up to 500 lbs.
• Exposure to dust, dirt, insects, garbage, and occasional rodents may occur during regular work activities.
• Flexible availability for days, evenings, weekends, and holidays, with regular interaction with customers and the public.

Why You’ll Love Us
- It’s Not Just a Job—It’s a Movement

• 50% employee discount when…