Operations Lead

Position: Operations Lead - Full Time
Your role at Sephora
As  Team Lead, Operations , you will be supporting all operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team and regular support in areas such as staffing of the operations, oversight of the overnight stock team, collaboration with the operations leadership team, and overall execution of the store’s operational strategy.

Operational Excellence.  Lead the operations of the store and ensure execution of all operations-focused processes for the store per company standard.

Inventory Management.  Manage the inventory of the store, handling shipping, receiving, and returning merchandise, cycle counting, and ensuring all processes are completed within company guidelines and time frames.

Visual Merchandising.  Manage merchandising concepts and ensure on-stage visuals meet company standards. Oversee in-house and third‑party cleaning crews, providing feedback, coaching, and escalation as necessary.

Supply Management.  Maintain appropriate budget and quantity of supplies, testers, and samples for the store.

Performance Assessment & Development.  Participate in the management of all performance management situations for the operations team, ensuring timely feedback and follow‑up.

Passionate about clients.  Act as Manager on Duty within the store and engage with Beauty Advisors and clients on the sales floor whenever possible.

Develop budget strategies.  Demonstrate strong understanding of the store’s sales performance, staffing, payroll, and all other controllable expenses.

We’d love to hear from you if…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

You have proven ability to influence peers and provide feedback.

You can demonstrate strong store operations skills.

You have demonstrated effective time management and problem‑solving skills.

Meaningful Rewards
The compensation ranges between  CAD $22.20 - CAD $26.10/hr.  In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual and any additional non‑discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

#J-18808-Ljbffr