Custom Framing Manager at Michaels

Lead a team of framers at Michaels in Ottawa-Kanata, ON, specializing in creating custom solutions for art. Drive sales and enhance customer relationships while ensuring high-quality service.

As a Custom Framing Manager, you will coach your team and uphold company standards, focusing on both compliance and excellence. You’ll manage framing operations, develop sales behaviors, and ensure on-time delivery of solutions.

Your role will also include supporting team member training and participating in inventory management.

Key Responsibilities:

• Assist Store Manager in compliance with SOPs

• Drive custom framing sales and team performance

• Coach team on customer engagement and sales techniques

• Manage inventory and shrinkage processes

• Serve as Manager on Duty to oversee store operations

Requirements:

• Retail management experience is essential

• Previous custom framing experience preferred

• Strong leadership in sales team management

• Basic computer skills required

• Ability to lift heavy frames and stock

Utilize your leadership skills in retail and customer service to thrive at Michaels in Ottawa-Kanata.
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