Assistant Manager s Hockey Retailer

Join Pro Hockey Life as an Assistant Manager and immerse yourself in Canada’s favorite sport! Lead your team in providing outstanding customer service and operational excellence in a sports-focused environment.

This role emphasizes your leadership capabilities and customer service expertise as you implement the Pro Hockey Life Customer Experience Model. You’ll be responsible for staff development, meeting operational standards, and driving financial performance through effective training and coaching practices.

Key Responsibilities:

• Lead customer service initiatives across the store

• Manage staff training and onboarding processes

• Ensure compliance with store operations standards

• Drive team motivation and performance management

• Supervise inventory controls and loss prevention strategies

Requirements:

• Minimum 5 years in retail management

• Strong leadership and coaching skills

• High communication and organizational capabilities

• Commitment to meeting operational targets

• Enthusiastic about promoting a culture of hockey

Help Pro Hockey Life maintain its leadership in hockey retail through effective management and customer engagement.