Customer Service Team Member - Seasonal

Position: Customer Service Team Member - Seasonal at Michaels
Elevate the customer shopping experience at Michaels in Mississauga/Dundas, ON, as a Seasonal Service Team Member. Deliver friendly service and assist with efficient transactions all season long.

In this role at Michaels, you will directly impact customer satisfaction by helping shoppers find products and ensuring fast checkouts. You will participate in merchandising tasks and engage with customers about our rewards and vocal surveys to enhance their shopping experiences. This position is critical in maintaining store conditions and fostering customer loyalty.

Key Responsibilities:

• Guide customers in locating products and providing assistance

• Manage friendly and efficient checkout operations

• Promote our Rewards program and customer engagement

• Collaborate on truck unloading and store stocking

• Ensure recovery and maintenance of merchandise displays

Requirements:

• Previous experience in retail or customer service is preferred

• Ability to stand and move extensively during shifts

• Capable of lifting boxes and managing store stock

• Positive attitude and strong interpersonal skills

• Experience with cash handling is advantageous

Help customers find joy in creativity this season at Michaels while enhancing your retail skills.