Retail Sales Training Lead

Strengthen retail sales performance through employee education, sales strategy support, and clear communication while leading assigned store shifts.

The Retail Experience Lead serves as a knowledge resource for team members and reinforces company standards through education. This position assists with sales strategy implementation, motivates sales teams toward goals, and communicates changes affecting customers. The Lead also maintains front-of-house organization, supports cashiers, and escalates concerns.

• Assist with implementing sales strategies and motivating sales teams
• Educate employees on policies, procedures, products, and services
• Communicate promotions and customer-affecting operational changes
• Identify technology solutions for evolving customer needs
• Keep front of house clean and organized

• Strong knowledge of retail sales methods and techniques
• Ability to learn and adapt to sales software quickly
• Proven data entry, editing, and typing skills
• Familiarity with security alarm systems
• Excellent organizational and time management skills

Combine retail sales knowledge, employee education, and operational communication to reinforce standards and support evolving customer needs.