Retail Consumer Experience Supervisor

Create personalized consumer experiences at Bath & Body Works through product demonstrations, recommendations, and in-the-moment associate coaching. Leaders work varied shifts.

This Brand Experience Supervisor role supports a consumer-first retail environment with the Brand Experience Leader. You help foster selling culture, strengthen performance, and execute operational activities. The position calls for communication, de-escalation skills, product knowledge, and the ability to adapt quickly while supporting associates and consumers.

• Uncover consumer needs and share relevant product information
• Demonstrate products and make personalized recommendations
• Provide individual and team performance feedback
• Reinforce selling expectations, results, and accountability
• De-escalate store and consumer situations effectively

• Ability to foster a consumer-focused selling culture
• Ability to provide immediate coaching to associates
• Effective communication and openness to feedback
• Experience delivering sales and consumer experience results
• Ability to meet standing, walking, reaching, and lifting demands

Use consumer insight, product knowledge, and coaching skills to strengthen Bath & Body Works retail experiences.