Customer Renewal Manager - Hybrid SOTI

Position: Customer Renewal Manager Role - Hybrid with SOTI
Take on the role of Customer Relationship and Renewals Manager at SOTI's Mississauga office. This full-time position offers a chance to significantly impact customer satisfaction and sales growth.

As a key player in this hybrid role, you will engage customers to maximize account value and meet renewal targets. Your understanding of technology and strong communication skills will be essential in building long-lasting client relationships while collaborating across functions for successful sales strategies.

Key Responsibilities:

• Be the first point of contact for client interactions

• Report on renewal achievements and customer feedback

• Deliver product information and upsell services

• Design sales campaigns targeting existing accounts

• Maintain key customer relationships for continued growth

Requirements:

• At least 2 years in a relevant sales or renewals role

• Preference for experience with Salesforce platform

• Strong communication and relationship-building abilities

• Results-oriented and able to work collaboratively

• Attention to detail with a proactive approach

Contribute to SOTI's innovative culture and help drive customer engagement and success.