Sales and Rental Associate

Job Description
Help our customers through the selling and renting of musical instruments and gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise store to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements
Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to lift and carry large boxes
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset
Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role