Senior Financial Sales Representative

NSSC - Sales
Mississauga, Ontario Posted On:

September 09, 2026
This posting is for an existing vacancy within our team.

Ourstate-of-the-artcontact center is the heartbeat of goeasy — proudly supporting oureasyfinancialandeasyhomebrands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy !

At goeasy , our people and culture are at the heart of everything we do — andwe’reproud to be recognized for it.

We’vebeen named one of Canada’s Top Growing Companies ,
Greater Toronto Top Employers , andwe’rehonored to have received Canada’s Most Admired Corporate Cultures award.

We’realso certified as a Great Place to Work® , recognized among the Best Workplaces for Women , and celebrated for having one of the Most Trusted Executive Teams , and included on TIME Magazine’s 2025 list of Canada’s Best Companies . These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way.

Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy ’ssuccess.

• As a Senior Financial Sales Representative, you will play an important role in delivering exceptional sales and customer experiences while supporting the day-to-day effectiveness of the Sales team.
• You will act as a subject matter expert for Financial Sales Representatives (FSRs), support the achievement of team sales objectives, take ownership of complex customer situations, and help identify opportunities to improve both the customer and employee experience.
• Manage outbound contacts to new and existing applicants via telephone, email, and text message to achieve enhanced individual sales targets that exceed standard FSR expectations.
• Consistently perform as a top sales contributor while demonstrating best practices in sales execution, customer experience, and relationship management.
• Create positive customer experiences by actively listening, demonstrating empathy, understanding customer needs, overcoming objections, and taking ownership throughout the sales process.
• Accurately assess customer needs, analyze lending opportunities, and submit loan applications in accordance with established underwriting guidelines, policies, and procedures.
• Implement adaptive selling techniques by adjusting sales approaches based on customer communication styles, needs, and financial situations.
• Demonstrate empathy, professionalism, and sound judgment while addressing customer concerns and overcoming objections.
• Ensure optimum servicing of existing applicants by promptly and accurately responding to customer inquiries and requests, particularly those of a more complex nature.
• Take ownership of complex applications, customer concerns, and escalated sales situations, applying sound judgment and partnering with leadership when required.
• Support the achievement of key Sales performance metrics, including funding, conversion, productivity, quality, compliance, customer experience, and Secured Personal Loan objectives.
• Monitor and manage personal performance against established targets and key performance indicators and take ownership of meeting or exceeding expectations.
• Act as a subject matter expert and resource for FSRs by providing real-time support, answering questions, assisting with complex applications, and helping team members navigate policies, procedures, systems, and underwriting guidelines.
• Coach and provide feedback to FSRs through day-to-day interactions, sharing…