Retail Sales Specialist

Hardwood Giant is looking for a motivated and customer-focused Sales Consultant to join our growing retail sales team.

Our Sales Consultants work directly with homeowners, contractors, designers, and other customers to help them find the right flooring products for their projects. You will assist customers in the showroom, provide product recommendations, prepare quotes, follow up on leads, and guide customers through the sales process.

This is a great opportunity for someone who enjoys working with people, building relationships, and developing their sales skills in a professional retail environment.

• Educate and assist customers about Hardwood Giant products and services in the showroom and understand their flooring needs, preferences, and budget.
• Prepare quotes, process sales, and work toward individual sales targets.
• Converting sales leads to complete sales transactions and follow up with leads, existing customers, and prospects by phone, email, and other communication channels.
• Build and maintain strong relationships with customers and develop new sales opportunities.
• Promote products, services, and special offers to customers.
• Use social media platforms such as Facebook Marketplace, Instagram, Linked In, and Tik Tok to promote products and generate customer interest.
• Develop new business relationships by following up with regular proactive contact.
• Respond to customer questions and concerns professionally and work toward resolving issues.
• Maintain accurate customer information, sales records, and daily activity reports.
• Communicate with the installation team to help ensure customer projects are completed as expected.
• Stay informed about competitor products, pricing, and market trends and provide analysis reports to management for any changes as recommended.
• Keep the showroom and store clean, organized, and presentable.
• Assist with organizing and moving flooring products when required.
• Complete other duties as assigned by the Sales Store Manager.

We are looking for someone who is:

• Confident and comfortable speaking with customers.
• Friendly, professional, and customer-focused.
• Motivated to achieve sales goals.
• Comfortable making calls and following up with customers and leads.
• A strong communicator and active listener.
• Organized and able to manage multiple customers and sales opportunities.
• Reliable, positive, and willing to learn.
• Comfortable using computers, email, and social media.
• Interested in developing a long-term career in sales.

Previous experience in sales, retail, customer service, flooring, construction, home improvement, or a related field is an asset.

• $42,000 annual salary + commission
• Dental care
• Extended health care
• Paid time off
• On-site parking
• Training and product knowledge support
• Opportunity for professional growth and development

At Hardwood Giant, we value good customer service, teamwork, hard work, and a willingness to learn.

You will have the opportunity to develop your product knowledge, build customer relationships, strengthen your sales skills, and grow with a company that has established itself in the flooring industry.

If you are motivated, personable, and interested in building your career in sales, we would like to hear from you.

Job Type: Full-Time

Work Location:

In Person

Job Types: Full-time, Permanent

• Work Location:
  
  In person (PICKERING and STONEYCREEK)