Inside Sales Representative

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep-rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered, and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary

Reporting to the Vice President, Sales the Inside Sales Representative will play a critical role in supporting the sales team by qualifying, researching, and following up on inbound leads. All inbound sales emails and calls will be directed to this role, ensuring timely and effective responses.

This individual will help drive new business development, assigned outbound leads, manage smaller accounts, and provide high-quality support to ensure the success and growth of the sales organization. This is a hands‑on role that combines lead management, account development, and professional sales experience, with opportunities for learning and advancement.

Schedule:40 hours, Mon - Fri

What you will do

• Inbound Lead Management:
  Receive and manage all inbound sales emails and calls, including dedicated fleet outsourcing opportunities. Ensure timely and accurate follow‑up
• Lead Qualification & Research:
  Qualify and research inbound leads to ensure they are properly assessed before passing them on to the sales team.
• Lead Package Preparation:
  Assemble detailed lead packages for sales team use, including research, notes, contact information, and relevant background. Schedule first appointments on behalf of the sales team.
• New Business Development:
  Develop smaller accounts and generate new business opportunities through inbound lead, follow‑up and marketing campaign responses.
• Sales Support & Shadowing:
  Shadow senior sales team members to gain experience, understand best practices, and ensure succession readiness within the sales organization.
• Collaboration & Communication:
  Work closely with marketing and sales teams to ensure seamless customer experience and accurate lead tracking.
• Bilingual Skills (Optional):
  Ability to communicate in French is an asset but not required.

What You’ll Bring

• Proven experience in sales, customer service, or lead management preferred.
• Strong research, organization, and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Tech‑savvy with experience using CRM tools and Microsoft Office Suite.
• Self‑motivated, detail‑oriented, and eager to learn from senior team members.

Along with the following Skills &

Competencies:

• Analytical thinking and problem‑solving
• Relationship building and interpersonal skills
• Strong time management and organizational abilities
• Adaptability and willingness to learn new sales strategies

Why people love working for Canada Cartage

• A cohesive team and a positive, hard‑working atmosphere.
• Meaningful opportunities for career growth.
• Company‑wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork, and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics,…