Vitual Sales Consultant

Headquartered in North York, ON, with employees in Canada, the US, China and India, New Age is an industry- leading manufacturer and distributor of premium home improvement solutions.

Our products are sold through major online retailers such as Lowes, The Home Depot, Costco, Amazon, and Wayfair as well as our own e-commerce site. But what makes us unique is that we provide a truly cohesive customer experience, from free expert assistance designing and planning new spaces to delivery and professional installation.

Our collaborative, inclusive team atmosphere nurtures personal growth, career advancement and job satisfaction, as evidenced by our certification as a Great Place to Work in Canada.

With tremendous pride, we continue to receive a growing number of industry accolades including over 75 unique product patents, awards for our team of expert designers, prominent ranking on the Profit 500 list of Canada’s fastest growing companies, and the naming of our founders to the Top 40 under 40 in Canada by BNN Bloomberg.

We are also proud to be the official jersey emblem partner of the New Orleans Pelicans and have forged strategic partnerships with USA Hockey and Habitat for Humanity. These partnerships reflect our passion for teamwork, excellence, and community involvement.

As our journey to becoming the preferred choice for premium home improvement solutions continues, we’re adding ambitious, driven, passionate members to our team who are inspired to be their best and ready to make a difference.

New Age Products is looking for a friendly, energetic, highly driven Virtual Sales Consultant who enjoys interacting with customers and is passionate about delivering exceptional product experiences. The role is responsible for conducting live virtual product demonstrations for customers from the Experience Centre while taking ownership of the sales journey. The successful candidate will understand customer needs, demonstrate New Age Products, answer product questions, recommend solutions, prepare quotes, and drive customers toward purchase.

• Conduct scheduled and on-demand live virtual product demonstrations for customers from the Experience Centre.
• Present New Age Products with confidence, enthusiasm, and strong product knowledge; demonstrate key features, functionality, quality, durability, and value.
• Tailor demonstrations to the customer's project, requirements, interests, and questions, and explain how New Age products can solve specific needs.
• Confidently answer product, technical, installation, and service-related questions using hands‑on demonstrations where appropriate.
• Follow established demonstration scripts, processes, and presentation standards while maintaining a natural, personalized interaction.
• Identify relevant upselling and cross‑selling opportunities and transition naturally from demonstration into sales consultation and product recommendation.
• Maintain a professional, energetic, and engaging presence while on camera and continuously develop product knowledge.
• Meet or exceed weekly, monthly, and annual sales targets.
• Build rapport and professional relationships through virtual interactions; qualify customers using clear, direct, and exploratory questions.
• Understand the customer's project, space, requirements, preferences, budget, and timeline, and recommend the most suitable products and solutions.
• Confidently promote and sell New Age Products; guide customers through product selection and purchasing decisions.
• Prepare accurate quotes and assist customers with draft orders and completed purchases.
• Follow up consistently, overcome objections, and take ownership of opportunities from initial interaction through sale and follow‑up.
• Upsell…