Flooring Sales Associate Customer Service

Help Home Depot customers solve flooring projects through product knowledge, active listening, and friendly service in the sales department. Build solutions by understanding customer needs and expertise.

As a Flooring Sales Associate, you will greet, engage, and thank customers while assessing project requirements. You will explain product features, recommend related items and services, and provide basic assistance in adjacent departments. The position emphasizes customer focus, effective communication, and continuous learning.

• Seek customers and escort them to appropriate merchandise
• Ask open-ended questions about projects and expertise
• Recommend Special Services, Tool Rental, and Pro Services
• Discuss good, better, and best product options
• Maintain signed, displayed, and clean department products

• High School Diploma or equivalent
• Customer-focused approach with effective communication
• Interpersonal skills for assisting customers
• One to two years retail or trade experience advantageous
• Ability to bend, lift, push, and move items

Apply flooring product knowledge, customer focus, and project guidance skills as a Home Depot Sales Associate.