Regional Sales Manager - Utilities

Regional Sales Manager - Utilities

Status:

Regular, Full time

Location:

Mississauga, Ontario

Reporting to

Ontario Business Manager

Key Accountabilities

(40%) Manage the Noramco Utility sales team. Work with PCM and Sales Director to develop and maintain sales objectives;

(30%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;

(20%) Aggressively and consistently research new business opportunities and market Noramco products and services to new potential clients;

(10%) Conduct market research of products and pricing for the purpose of promoting new products;

Duties

• Ensure all job functions are performed in accordance to the Corporate Instruction (SPI) Manual;
• Coordinate and assist, where necessary, the various functions in office sales and administration, including:
  • Liaising with operations and purchasing personnel while entering orders;
  • Providing pricing quotations and following-up on every quote, when necessary;
  • Administering the opening of new accounts and maintaining existing customer-account databases;
• Work respectfully and diligently to grow existing business by promoting Noramco products and consistently offering our expertise and service;
• Deal with every customer complaint in an expedient manner and ensure they are satisfied with our resolve;
• Schedule work and allocate resources to ensure orders are fulfilled in an efficient manner and administration (data entry, paperwork) is completed according to company protocol;
• Ensure superior customer service is the objective during each customer interface;
• Prospect and develop new business through a strategic process of warm and colds calls;
• Remain up-to-date on various product lines by actively and aggressively pursuing formalized vendor training programs and informal product research;
• Stay informed of sales objectives, targeted product lines, required market-intel, vendor objectives, and competitor activities and actively promote new knowledge to management and teammates as deemed necessary;
• Stay current in your profession and enroll in continuing education focussed on sales strategies and account management principals:
• Ensure proper administration in the management of freight claims and reel returns;
• Maintain a system of effective communication between operations and sales (Noramco and NCS) so that all parties are regularly updated with capacity challenges and service issues;
• Participate in the preparation and execution of physical inventory as required;
• Continuously develop knowledge of product to remain up-to-date with various product lines (including vendor training) and industry changes;
• Provide back-up support to the sales department when required;
• Performs any other duties as required by management.

Requirements:

• Post-Secondary education
• Proficiency with Microsoft Word, Outlook and Excel
• Previous Sales/Inside Sales experience is highly beneficial
• Superior interpersonal and communication skills
• Ability to develop long-term client relationships
• A highly professional approach to business
• Exceptional organization skills, ability to multitask and a keen eye for detail
• Technically proficient to quickly learn and understand products
• Ability to develop quotations & project bid packaging / pricing / presentations
• Knowledge of electrical industry in general would be assets
• Willingness to work overtime as needed and a sense of team spirit

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding…