Punjabi Parent Support Group Coordinator

Who we are:

REACH is a non‑profit organization in Delta,

B.C, committed to improving the quality of life for neurodiverse children, youth and young adults. Our organization has been providing services to children and their families since 1959. We provide timely, accessible family and person‑centered community‑based programs and services for Delta, Surrey, and Langley.

• Strong community support with an established network of resources
• A recognized organization with passionate staff that are committed to making a difference
• Unionized work setting with the Health Sciences Association
• Comprehensive total compensation package including Municipal Pension Plan, Extended Health and Dental coverages, generous vacation and holiday schedule, Wellness initiatives and resources, training opportunities and more.

We are searching for a self‑starting Punjabi Parent Support Group Coordinator to join our team and fill an integral part of the outreach team Reach Child and Youth Development Society (REACH). Reporting to the Positive Behavior Support Program Coordinator, this role assists families experiencing vulnerabilities to access the culturally protected help and services they require. Acting as a family navigator, helps identify and remove barriers to accessing and receiving services.

Family support workers may also be liaised with in coordinating and delivering other services.

• Practice with culturally safe, trauma‑informed, relational, person and family‑centered approaches to develop rapport with the child, youth, and their family.
• Assist families to overcome barriers related to accessing services, including assistance with referral processes.
• Employ a strengths‑based approach when working with children, youth, and their families.
• Build relationships and connections within the community to ensure up‑to‑date knowledge regarding programs and services for children, youth and families.
• Liaise with and/or promote the interests of clients with other community service providers, professionals and school personnel as required; may accompany clients to meetings and appointments as required.
• Arrange training sessions and parent information sessions as well as coordinate group events.
• Facilitate and coordinate online connections via apps.
• Outline services provided by Reach. Provide information on and referral to other community service providers, resources and professionals.
• Encourage access and connection to existing services and supports.
• Identify gaps, issues, and systemic community barriers and provide recommendations.
• Provide/plans educational sessions on topics related to community service organizations.
• Participate in team meetings and client case reviews as necessary.
• Maintain records and statistics and provide monthly reports to the Coordinator of the Positive Behaviour Support Program.
• Perform other duties as required.

• Bachelor degree in a related human / social services field.
• One (1) year recent related experience or an equivalent combination of education, training and experience.
• Experience working within a multi‑disciplinary team, system navigation, establishing trusting relationships with children, youth, and families.
• Must be fluent in speaking and writing Punjabi and English; other South Asian languages are an asset.

This position offers flexibility, competitive salary and the opportunity to make real and impactful positive change in our community. If you have a passion for service, working collaboratively and want to make a difference, we would love to hear from you.

Reach Child and Youth Development Society welcomes and encourages applications from members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. If you require an accommodation through our hiring process, please include your request in the application email. We honor life experience and cultural backgrounds and take all forms of education into consideration.

We thank all applicants for their interest in employment with REACH.