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Under the supervision of the Service Supervisor, the incumbent is responsible for providing intensive and customized services as determined in the Outcome Plan. The Family Support Worker is also responsible for coordinating, facilitating, and managing visits between children and their family members geared to assess and enhance parental skills and capacities. The Family support worker is to provide practical assistance, advocacy for children, caregivers, and families to enhance family functioning, prevent the admission of children to care, and facilitate the earliest possible discharge of children in care.

• Two (2) year Social Service Worker (SSW) or Child and Youth Worker (CYW) diploma or diploma/degree in the human services field.

• Minimum two (2) years of relevant experience working with children and families, preferably in child welfare.

• Plan, coordinate, facilitate and support visits.
  • Assess the strengths and challenges in relation to parenting skills.
  • Assist in the development of goals for families participating in the in two (2) types of services offered, Family Engagement and In-Home Support.
  • Develop a plan to meet identified goals with the child, family, internal and external participants.
  • Intervene in an effective manner to support relationship development and enhanced parenting skills.
  • Provide feedback on the effectiveness of the type of support plan and identified goals created with the family.
• Provide assistance and support to children and families to prevent admission to care and facilitate the reintegration of children into families.
  • Inform the assessment of the family’s functioning and assist in the development of the Family Plan with the family and relevant workers.
  • Work with parents and caregivers on following through with the Family Plan goals and provide information about child development and group programming to enhance parenting knowledge and skills.
  • Model and coach effective parenting skills and child management techniques (e.g., positive patterns of attachment, infant care, stimulation, home child-proofing, behavioural strategies, positive self-esteem, communication skills, problem solving techniques, etc.).
  • Teach life skills (e.g., budgeting, purchasing, menu planning and food preparation, cleaning, household maintenance, etc.).
  • Provide crisis management services where required.
  • Support the reintegration of children in their families and recommend episodic financial assistance for families.
  • Actively assess families for the presence of any power imbalances within a home paying particular attention to indicators of possible Intimate Partner Violence.
  • Co-create with caregivers, detailed safety plans outlining possible supports for family members impacted by violence.
• Organize visiting schedules, book facilities on or off site and arrange transportation for children to and from access.
• Ensure that the physical access location is clean, comfortable, and equipped with age-appropriate toys and games.
• Clarify the roles and responsibilities of each person participating in visits and coach family members regarding what is expected of them during visits.
• Develop and implement safety plans where necessary.
• Communicate information to relevant individuals regarding family progress, changes, and/or case updates and report any information that may impact on the safety and well-being of children.
• Provide information and facilitate the positive engagement of children, caregivers, and families regarding how to access various community services.
• Establish and maintain a professional and collaborative liaison with community service providers and stakeholders.
• Advocate with service providers and other professionals with respect to understanding and meeting…