IBM BAM Workflow Lead, Vice President

Citi, the leading global bank, oversees more than 200 million customer accounts across 160+ countries, offering a broad range of financial products and services. Our Enterprise Operations & Technology teams build the technology foundations that support our global business.

Position Overview  We are seeking a highly skilled and experienced Workflow and Microservices Lead to join our dynamic team. The successful candidate will be instrumental in designing, developing, and maintaining robust, scalable, and secure applications using cutting‑edge technologies. This role requires a strong understanding of Case management, Workflow (BPMN, CMN), and Rules (DMN, BRE) practices, as well as low‑code platforms, contributing significantly to our core platforms and services.

The candidate will be expected to code and deliver daily.
Responsibilities   Lead the full lifecycle (design, development, automation, deployment, maintenance) and architectural evolution of robust Case management, workflow, and rules solutions.
Collaborate effectively with cross‑functional teams to integrate functions, define system enhancements, and ensure alignment with business goals.
Provide advanced technical expertise, define coding and implementation standards, and drive innovative solutions by integrating in‑depth business and technical understanding.
Conduct mandated code reviews and foster a culture of continuous improvement.
Integrate workflows seamlessly with Citi’s internal systems using available tools and capabilities.
Mentor and coach other developers and analysts.
Qualifications   Experience & Expertise  6+ years of hands‑on experience in workflow and BPM platforms and related technologies.
At least 2-3 enterprise implementations with IBM BAM/BPM; experience in Flux Nova and Pega is a plus.
Proven ability to set the strategic direction for and deliver end‑to‑end workflows that integrate seamlessly with operational data systems at enterprise scale.
Extensive experience in building scalable, distributed, highly available systems.
Ability to design and implement cost‑effective, scalable solutions for the firm.
Meticulous approach to delivering testable, maintainable, scalable, and configurable code.
Deep real‑world experience in BPM integration deliveries of enterprise software systems using industry‑standard environments and OOB API with customization.

Technical Acumen  Proficiency in Java, Spring Boot with practical experience applying it to build and maintain software applications.
Strong foundation in relational and non‑relational databases (e.g., Oracle, Mongo

DB) and data modeling for transactional systems.

Experience with event‑driven architecture and messaging platforms (e.g., Kafka, MQ).
Solid understanding of RESTful API design principles, with a focus on reliability, security, and performance.

Education  Bachelor’s degree/University degree or equivalent experience.
Master’s degree preferred.

Citi is an equal‑opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review the Accessibility at Citi.

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