Senior Salesforce Developer Service Cloud and Agentforce

Position: Senior Salesforce Developer with Service Cloud and Agentforce
Role description

Job Title:

Senior Salesforce Developer Service Cloud Agentforce

Job Location:

Canada, Mississauga, Ontario

Role Objective:
As a Senior Developer you will bridge the gap between complex business requirements and cutting‑edge AI technology. You will be responsible for the end‑to‑end implementation of Service Cloud and the strategic deployment of Agentforce to automate customer service workflows, enhance agent productivity, and deliver autonomous AI interactions.

Key Responsibilities

Agentforce AI Implementation

Client‑facing onsite offshore coordination

Required Qualifications

6+ years in Salesforce Development with at least 2 years focused on Service Cloud

Platform mastery:
Advanced Apex, Asynchronous Integrations, Lightning Web Components, and complex Flow orchestration

Hands‑on AI data experience with Data Cloud DMOs, DLOs, and Calculated Insights to provide the data foundation for Agentforce

Integration expertise: REST/SOAP APIs and Event‑Driven Architecture, Platform Events

Dev Ops experience with CI/CD pipelines, Copado, Gearset, or Salesforce CLI in an Agile environment

AI familiarity:
Proven experience with Salesforce AI tools Einstein Bots, Prompt Builder or Agentforce

Certifications Preferred

Salesforce Certified Platform Developer II

Salesforce Certified Agentforce Specialist (Highly Preferred)

Salesforce Certified Service Cloud Consultant

Salesforce Certified Data Cloud Consultant

Skills
Mandatory

Skills:

Salesforce Lightning Web Components (LWC)

Benefits
Compensation range: $93,318.00 to $ per year.

Benefits and perks (may vary depending on the nature of your employment with the company Canada (“LTIMC”)):

Comprehensive Medical Plan covering Medical, Dental, Vision

Health Care Spending Account

Short Term and Long-Term Disability Coverage

Life Insurance

Annual vacation and other paid leaves

Maternity Leave Top‑Up Pay

Equal Opportunity Employer
The company is an equal‑opportunity employer committed to diversity in the workplace:

Employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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