Director, Software Engineering & Quality Assurance

Director, Software Engineering & Quality Assurance
Reporting to the senior technology leadership team, the  Director, Software Engineering & Quality Assurance  plays a key role in shaping how we build, deliver, and continuously improve our technology. This is a hands‑on leadership opportunity to elevate engineering and quality practices across the organization, while guiding teams through complex, high‑impact initiatives.

This role is accountable for driving engineering excellence across software delivery, quality engineering, test automation, cloud‑native development, platform reliability, and operational performance. Success comes from building strong, capable teams; strengthening QA and automation maturity; and improving delivery predictability—all while ensuring solutions are secure, scalable, resilient, and aligned to business priorities.

The ideal leader brings a strong people‑first approach, partnering closely with Product, Architecture, Security, and business stakeholders to foster a culture rooted in quality, accountability, innovation, and continuous improvement.

What will you be doing?

Software Engineering & Quality Engineering Leadership:

Lead and inspire high‑performing Software Engineering and QA Automation teams responsible for building, enhancing, testing, and operating modern applications, services, and APIs.

Drive engineering excellence across full‑stack development, test automation, and cloud‑native architectures.

Act as a hands‑on technical and people leader on high‑priority initiatives, guiding solution design, architecture decisions, test strategy, delivery execution, and operational readiness.

Champion modern engineering and quality practices including Dev Sec Ops , CI/CD, test‑driven development, and shift‑left quality principles.

Ensure adherence to enterprise architecture standards, secure coding practices, and Agile best practices, with a strong emphasis on quality engineering, test coverage, and defect prevention.

Platform & Solution Development:

Lead the design, development, and scaling of secure, scalable, and performant applications.

Partner with Product, Architecture, and Business Partners to translate business requirements into high‑quality, maintainable software solutions with embedded quality throughout the lifecycle.

Oversee end‑to‑end delivery, from design and development through testing, release, and production support, ensuring strong quality gates and automation.

Establish engineering and QA standards, tools, and frameworks to accelerate delivery, improve reusability, and reduce technical debt.

Quality Engineering & Test Automation:

Define and implement a comprehensive QA strategy, covering automated testing across unit, integration, API, performance, and regression layers.

Drive adoption of robust automation frameworks, test data management practices, and continuous testing within CI/CD pipelines.

Establish and track quality KPIs such as defect leakage, test coverage, release stability, and mean time to detect/resolve issues.

Promote a culture of shared quality ownership, fostering close collaboration between developers and QA engineers to deliver high‑quality, reliable software.

Delivery, Reliability & Operational Excellence:

Accountable for predictable and high‑quality delivery of software initiatives, balancing speed, quality, security, and scalability.

Ensure platforms are resilient, observable, and supportable, with clear ownership for production support, incident management, and continuous improvement.

Continuously improve engineering velocity, automation coverage, platform reliability, and cost efficiency across cloud environments.

People Management & Capability Building:

Build, lead, and develop a diverse organization of Software Engineers, QA Automation Engineers, Engineering Managers, and technical leaders.

Attract and retain top engineering and QA talent, fostering a culture of innovation, continuous learning, psychological safety, and accountability.

Mentor and coach leaders and high‑potential individuals, strengthening capabilities across both engineering and quality disciplines.

Enhance employer brand as a destination for high‑performing software engineering and…