Senior Salesforce Developer - Service Cloud

Take your Salesforce skills to the next level as a Senior Salesforce Developer specializing in Service Cloud in Mississauga, Ontario, Canada. Drive AI innovation and automate customer service workflows.

In this senior role, you will connect complex business needs with advanced AI technology. Your expertise in Salesforce Development (6+ years) and Service Cloud (2+ years) will be instrumental. You'll implement Agentforce to enhance agent productivity and enable auto AI interactions, requiring strong integration skills and hands-on AI experience.

Key Responsibilities:

• Implement Agentforce AI across various customer service workflows

• Coordinate onsite and offshore client interactions effectively

Requirements:

• 6+ years of Salesforce Development experience

• Minimum 2 years in Service Cloud

• Mastery in Advanced Apex and Lightning Web Components

• Experience with REST/SOAP APIs and Event-Driven Architecture

• Familiarity with Salesforce AI tools such as Einstein Bots

Leverage your Salesforce expertise and play a pivotal role in Service Cloud enhancements in this exciting position.
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