Ground Freight Specialist

Enhance customer experience as a Ground Freight Execution Specialist with Maersk in Mississauga, ON. Own the intermodal shipment lifecycle for complex domestic and cross-border accounts.

This full-time role emphasizes managing FTL and LTL shipments, ensuring timely execution, and building strong relationships with customers and carriers. You will identify and resolve operational issues while supporting dispatch activities and monitoring performance against KPIs. A strong customer-centric focus and excellent communication skills are essential for success in this role.

Key Responsibilities:

• Manage end-to-end intermodal shipment lifecycle

• Build relationships with customers and internal teams

• Proactively resolve operational disruptions

• Support dispatch and coordinate transportation schedules

• Monitor performance against key KPIs

Requirements:

• Experience in logistics or supply chain operations

• Knowledge of cross-border Canada–U.S. operations

• Strong problem-solving and organizational skills

• Proficiency in Microsoft Excel

• Bilingual in English and French is a strong asset

Drive operational excellence and elevate customer satisfaction at Maersk in Mississauga.
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