Dispatcher, Transportation

Want to join us?

Publicado el 11/6/2026

Labor
NEWREST IN CANADA:
Our clients are leading airlines companies such as Air Canada Jazz, American Airlines, Air France KLM, Saudia Airlines, Turkish Airlines, Ethiopian Airlines.

Newrest has 3 major operational units based in Toronto, Montreal & Calgary.

These units, specialized in airline catering & buy-on-board are successfully growing and we are looking for new talents to reinforce and develop our business.

Newrest is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Apply today and be a part of our team, delivering exceptional catering services and food products to top–notch airlines all around the world!

PLEASE NOTE THAT WE ARE LOOKING FOR CANDIDATES WHO ARE ALREADY IN CANADA WITH A VALID DOCUMENT TO WORK.

Responsibilities:

Assigns trucks, flights, loads to the Drivers, maintain constant radio/phone contact with the team on duty

Coordinates operations with Airport Regulators and deals with all emergency adjustments

Physically go on the ramp when required to provide guidance to the drivers in need

Occasionally cover for Truck Driver position when there is a need due to shortage of manpower

Receives incoming calls, coordinates with staff and kitchen personnel to ensure outbound trolleys are on schedule

Monitors computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading

Provides accurate and timely information to transportation supervisors / leads

Coordinates with Meal Planners regarding irregularities and changes

Participate in loading / unloading trucks to help drivers to deliver on time

Maintain clean working area, maintain clean loading docks, maintain clean equipment following rules

Comply with all safety rules and company standards

Wear uniform & safety shoes while on duty

Check conformity of health & safety documents & food safety documents

Report / Communicate any malfunction to hierarchy and other teams on a daily basis

Fill required security documents and proceed appropriate assignments, controls

Maintain vehicles up to date & ensure necessary follow up

Systematically process the calls by order of seniority everyday there is a shortage of manpower

Check everyday the logbooks in each truck, twice a day, and place a new logbook every time it is needed

Inspect everyday if logbooks are properly filled, and report any discrepancy by email to the Handling Manager & the Unit Manager OR through the Dispatch daily written report

Assist Drivers on duty by preparing ice & beverages for the flights

Perform other duties as assigned

Perfil
We Are Looking For:

Previous airport/airline operational experience

Ability to work with exposition to radio frequencies / using radiotelephone devices

Good decision-making ability in high pressure situations

Strong interpersonal, communication and organization skills

Demonstrated ability to keep and monitor records effectively

Capable of working under pressure without close supervision

Experience with conflict resolution and problem solving

Good communication skills, verbal and written

Strong Customer Service skills

Ability to use computers is required (Microsoft Office Word, Excel, PowerPoint, Outlook, Internet)

Ability to pass all required security clearance for AVOP-DA & RAIC-Purple pass

Ability to read in English, write in English, speak in English

Good knowledge of HACCP (training will be provided otherwise)

Ability to work mornings, evenings, weekends (depending on assigned shift)

Ability to work in a fast-paced environment

Attention to detail

Ability to work independently and as part of a team

Ability to stand for long periods

Dexterity to lift and maneuver loads (45 lbs+ / 20 kg+)

Attendance, diligence, punctuality, reliability

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