Deputy Handling Manager Job Mississauga area,Ontario Canada,Transportation

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Publicado el 22/6/2026

Labor

We are looking for a highly operational Deputy Handling Manager to lead our airport catering operations.

This role requires a strong field presence, with the ability to manage complex, time-sensitive operations while ensuring on-time performance, team efficiency, and service excellence.

You will be responsible for supervising day-to-day operations on the ramp, leading operational teams, and driving continuous improvement in a demanding and fast-paced environment:

Key Responsibilities

1. Logistics / Operations expertise

Experience in field logistics (ideally airport, transport, catering, or other constrained environments)

Oversee all ramp and handling operations related to airline catering services

Ensure seamless coordination between flights, drivers, trucks, and production teams

Manage real-time disruptions (delays, aircraft changes, operational constraints)

Maintain strong communication with internal departments and airline clients

2. On-time performance management (critical)

Own and drive on-time performance (OTP) across all operations

Ability to anticipate delay risks and implement immediate contingency plans

Rigorous monitoring of operational KPIs (delays, loading times, dispatch)

Monitor key KPIs (delays, loading times, dispatch efficiency)

Take decisive corrective actions to maintain service levels

3. Field team management

Experience managing drivers / operational teams with strong personalities

Ability to enforce a clear framework while maintaining team buy-in

Ensure discipline, structure, and adherence to procedures

Natural leadership, strong field presence (not a “desk” profile)

4. Proactivity & ability to drive change

Does not endure operations: makes decisions, takes a stand, acts quickly

Able to challenge existing practices and improve processes

“Problem solver” mindset: finds immediate solutions, even in chaotic situations

5. Decision-Making & Crisis Management

Take ownership of operations and act quickly in critical situations (shift work, flight pressure, strong client expectations)

Manage high-pressure scenarios with composure and efficiency

Provide clear direction during operational disruptions

Perfil

Superior education / College degree in logistics, supply chain and / or management is an asset

3 years management experience

Strong oral and written communication skills, strong interpersonal skills

Field experience in food handling / Logistics / Transportation / Airlines industry is required

Ability to build successful teams and partnerships.

Possess a strategic mind-set with the ability to solve problems and resolve conflicts using innovative ideas.

Valid Work Permit

Valid Driving License

Ability to successfully meet all Airport clearance requirements

Computers skills (MS-Office applications: Word, Excel, PowerPoint, Outlook)

ABOUT NEWREST :

Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.