Manager,Logistics & Trucking Job Mississauga area,Ontario Canada,Transportation

The Opportunity

This is a hands-on leadership role for a transportation and logistics professional who understands both the operational and commercial sides of the business.

The Manager, Transportation & Logistics will oversee a department responsible for coordinating freight movement, supporting revenue goals, managing carrier and customer relationships, leading team performance, and maintaining a high standard of service. The work touches multiple areas of the supply chain, including domestic transportation, cross-border freight, FTL, LTL, transload, intermodal movement, 3PL activity, load brokering, and dispatch coordination.

This is an ideal opportunity for someone who wants more than a maintenance role. The successful candidate will be expected to look at the department with a business owner’s mindset: where service can improve, where costs can be controlled, where carrier relationships can be strengthened, where reporting can become more useful, and where the team can be better supported.

Position Description

The Manager, Transportation & Logistics will be responsible for leading the day-to-day and longer-term performance of the department.

Overseeing logistics and trucking operations across domestic, cross-border, FTL, LTL, transload, and intermodal activity

Planning, directing, and coordinating departmental operations in alignment with customer needs, service expectations, and company goals

Supporting sales activity and contributing to monthly and annual revenue targets

Monitoring departmental KPIs, service levels, operational performance, and budget expectations

Preparing monthly business updates, forecasts, and performance reporting for senior leadership

Providing clear, realistic input on departmental results, risks, opportunities, and operating priorities

Leading strategic decisions related to transportation routing, carrier use, service execution, and operational coverage

Building and maintaining productive relationships with customers, vendors, carriers, subcontractors, and internal teams

Managing carrier qualification, rate/tariff information, vendor reviews, and related documentation

Supporting account accuracy, billing follow-up, ledger reconciliation, and the financial discipline of the department

Hiring, coaching, training, scheduling, and supporting team members

Managing workload balance, vacation planning, attendance matters, and other people-related requirements

Providing leadership that keeps the team focused, informed, accountable, and supported

Handling time-sensitive priorities with professionalism and sound judgment

Contributing to continuous improvement in service, process, reporting, and team effectiveness

Experience

At least 5 years of experience in freight forwarding, logistics, transportation, or a closely related industry

At least 3 years of leadership or management experience

Direct exposure to 3PL, load brokering, trucking, dispatch, or transportation operations

Experience with domestic and cross-border freight movement

Familiarity with FTL, LTL, intermodal, and transload activity

General understanding of the freight forwarding and NVOCC environment

Experience working with carriers, vendors, customers, internal operations teams, and senior management

Comfort working with revenue targets, budgets, KPIs, reporting, and operational priorities

A track record of leading people, improving performance, and maintaining service standards under pressure

Qualifications

A university degree, college diploma, or equivalent combination of education and relevant experience

TDG certification, or willingness to obtain it, considered an asset

Strong written and verbal communication skills

Practical leadership skills with the ability to coach, motivate, and hold a team accountable

Strong organization, prioritization, and follow-through

The ability to manage competing deadlines in a time-sensitive logistics environment

Sound judgment, problem-solving ability, and attention to detail

Working knowledge of Microsoft Office, including Excel and Word

General understanding of HR-related responsibilities such as attendance, performance feedback, staffing, and scheduling

A service-first approach when dealing with customers, carriers, vendors, and internal stakeholders

Education

A university degree, college diploma, or equivalent combination of education and relevant experience

TDG certification, or willingness to obtain it, considered an asset

Manager, Logistics & Trucking