Delivery Experience Supervisor

Position: Delivery Experience Supervisor Role
Drive delivery success at Metro Supply Chain as a Delivery Experience Supervisor. This role emphasizes compliance, driver training, and safety across last-mile operations.

In this dynamic position, you will lead initiatives to ensure drivers meet Metro's operational standards while managing audits and training programs. Your responsibilities will include monitoring policy compliance, tracking key performance indicators, and fostering a culture of safety and excellence among delivery partners. The role also involves assisting in onboarding new clients and refining training processes for optimal performance.

Key Responsibilities:

• Conduct thorough route audits regularly

• Update and develop delivery training content

• Ensure adherence to operational policies

• Support the onboarding of delivery partners

• Track and implement performance improvement plans

Requirements:

• Minimum 3 years' experience in home delivery

• Valid clean driving record for five years

• Knowledge of transportation safety regulations

• Proficient with Excel and Office applications

• Transportation industry experience preferred

Make an impact in the last-mile delivery sector at Metro Supply Chain, enhancing service and safety protocols.
#J-18808-Ljbffr