Flight Coordination Specialist

Skyservice Business Aviation
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency.

These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.

Skyservice Business Aviation
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency.

These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.

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Overview of role
As a Flight Coordination Specialist, you are responsible for acting as a primary contact to assigned aircraft while serving as the first-level operational support resource for Flight Coordinators. You provide advanced operational guidance, support complex trip coordination, perform quality assurance activities, and help ensure the consistent execution of flight operations across the fleet. Working closely with the Team Lead, Flight Coordination, you support operational continuity through mentorship, coaching, and competency development following initial onboarding and training.

You elevate unresolved operational, technical, or service issues to the Team Lead as required.

SUMMARY OF RESPONSIBILITIES
Flight Coordination and Client Support

Act as primary contact for assigned aircraft, while working within the Flight Coordination team to provide seamless operational support from pre-flight planning, through in-flight support and post-flight duties.

Prepare and maintain accurate flight routing and itineraries, ensuring compliance with crew duty and rest requirements, Standard Operating Procedures (SOPs), applicable aviation regulations and client requirements.

Coordinate customs requirements, airport slots, catering, ground transportation, crew logistics and other trip-related services.

Monitor airport conditions, weather, airspace and air traffic control restrictions, and validate aircraft and crew positioning, Minimum Equipment List (MEL) status and other requirements involving trip execution.

Coordinate operational changes and recovery requirements, including revised flight arrangements and replacement aircraft, working with Flight Crew, Maintenance, Client Account Managers and other stakeholders.

Take the lead in the coordination of complex international or high-profile trips as required.

Monitor flight progress and complete required post-trip duties, including flight log updates and follow‑up on outstanding items.

Support charter sales with trip quoting and route planning as required.

Maintain proactive communication with clients and…