Operations - Dispatcher

Position: Operations - Dispatcher I
Position Summary
The Dispatcher is responsible for supporting and monitoring all on road activities completed by drivers during the shift.

Your role involves assigning routes and loads to drivers, monitoring their progress, and ensuring on-time deliveries while responding to unforeseen challenges such as traffic or weather disruptions. Additionally, you will maintain effective communication with drivers, customers, and other departments to streamline logistics and contribute to the efficient and reliable operation of our trucking services.

Location:

Mississauga, ON

Schedule:

Afternoons, 4:00 PM to 4:00 AM
What you will do

Assess and support all driver inquires, supplying drivers with all needed information and tools for their trip. IE Trip sheets, access codes for locations, trip numbers, tractors keys

Utilize Back Office and XRS to help track and monitor driver activity

Support senior planner and account coordinator requests completing all daily add-ons as required

Ensure Trip Sheets are complete and A1 live updates are complete, progressing trips as required

CSR evening duties (respond in timely manner to all customer requests)

What You’ll Bring

Minimum 6 months to 1 year dispatch experience in a similar environment

Experience with Dispatch software

Experience with in the Transportation industry is an asset

Along with the following Skills &

Competencies:

Capable verbal and written communication skills

Strong attention to detail

Proficient in Microsoft Office programs;
Word, Excel, and Outlook

Proven experience in handling multiple priorities

Must be willing to work a flexible schedule and be able to work overtime if the demand arises.