Material Handler

TVH CANADA LTD.

Job Title:

Material Handler

Manager:  Warehouse Supervisor

Department:  Operations

Purpose
To provide a high level of customer service, by accurately picking and packing orders placed by customers in a timely and professional manner utilizing the tools available to them.

Essential Functions & Responsibilities

Pick orders assigned

Pack orders in a manner which ensures safe transportation within the courier system

Assist in maintaining a clean work area when required

Process incoming freight and put away parts in correct bin locations as labeled and verifying parts are the same

Regular use of RF scanners during shift

Ship orders as per desired method of shipping

Meet and/exceed performance targets consistently

Forklift License required, along with other machine operating experience

Picking / Packing a MUST

Other Duties And Responsibilities

Maintain cleanliness and professional presentation of warehouse

Notify inside administration staff of any changes required on customers packing slip

Report non- conforming products to appropriate personnel

Provide excellent customer service by meeting and exceeding the customers’ needs and expectations, ensuring company policies and procedures are followed

Contribute to team spirit by assisting fellow employees with other tasks related to overall company objectives

Perform other duties related to

Other Company Business, When Required

Checking shipment appointments for both inbound and outbound logistics

Verifying and unloading shipments from various vendors

Receiving shipments against different purchase orders, performing sortation and preparing the put-aways

Verifying the accurate quantity and quality of inventory

Resolving discrepancies, such as shortages or incorrect parts, and creating NCFs as required

Performing cycle counts, as the team is fully trained in this process

Knowledge And Skills

High School diploma

Strong communication and interpersonal skills

Related Order Picking experience is a definite asset

Use and familiarity with different modes of shipping

Related customer service experience is a definite asset

Self-motivated with organizational skills are an asset

Fiscal Responsibility

Use of company materials and equipment for business related use, as approved by management

Extent of Public Contact

Continual interaction with staff in all departments and customers

Occasional visit to customer counter and showroom

Physical Demands

The job requires extensive walking within warehouse

Occasional use of a computer terminal

Bending & lifting of up to 50 pounds

Requires assisting co-workers with objects weighing in excess of 50 lbs

Working Conditions and Environment

Warehouse locations may encompass exposure to heavy equipment and related conditions

Clean Warehouse and occasional trips to the office area

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