Warehouse Manager

The Warehouse Manager oversees distribution warehouse operations for DGI Supply and reports to the Regional Warehouse Manager. This role requires experience in establishing and implementing a robust and effective strategy of direction and guidance to the operational activities of the warehouse with the objective of maximizing and optimizing growth and profitability.

DUTIES AND RESPONSIBILITIES

Directing, coordinating, managing and controlling the following within the facility while working alongside their team:

All activities related to the efficient processing of outbound freight and ground sales orders and maintaining daily operations and timely order processing

Various functions related to ensuring that the warehouse service level is maintained at or above the prescribed company objective

Establish and maintain effective relationships with Operations, Purchasing and Accounting, integrated supply and various other Corporate Departments

Respond to customer or vendor questions to resolve potential issues regarding distribution services

Participate in the development and implementation of service and productivity improvement initiatives to increase customer satisfaction and reduce operating expense

Direct and maintain a safe environment in which to work;
Execute established safety and security programs

Supervise a team of 2+ employees, scheduling workload and delegating tasks:

Ensure all employees at assigned warehouses are in compliance with SOP guidelines and current on all assigned trainings; provides development opportunities for career growth and succession planning:

Conduct performance management activities including, annual performance appraisals and design of training and career development plans

Ensure that progressive coaching and counseling concepts are conducted according to established policies and procedures

Review workforce staffing plans to ensure proper levels are allocated to meet business demands

Responsible for, as needed, delivering product to the customers’ specifications/agreed arrangement in a safe and courteous manner treating the customer with the utmost respect as a representative of the company

Works with their team to provide back-up support with supplying local vending customers their inventory and replenishing vending machines as needed

Ensures DGI vehicle is clean and tidy by end of business day

Maintains company vehicle in compliance with Fleet Vehicle Policy

Operates forklift equipment on a daily basis.

Perform basic sanitation duties to maintain a clean and safe environment, clear aisles of debris

Ensuring the building and grounds are in working order, proactively reporting issues to manager and escalating when needed, getting quotes for repairs and seeing through to completion; on occasion provides hands on support for landscaping

Observe all safety policies and procedures; including the dress code and wears Steel Toed Shoes at all times

Running and analyzing reports to identify potential operational deficiencies and take corrective actions

Take accountability for goals and drive toward accomplishing them

Other duties as assigned

Reports to the Regional Warehouse Manager or National Warehouse Manager

SKILLS AND EXPERIENCE REQUIRED

Compensation range between $70,000 to $80,000

5+ years of work experience in a distribution environment

2+ years managing warehouse operations and supervisory experience

Knowledgeable about the transportation of dangerous/hazardous goods and WHMIS (Canada) and Hazmat (USA), preferred

Excellent communication and partnership skills with ability to communicate well across all organization levels

High attention to detail and the ability to multi-task and prioritize

Strong leadership abilities

Teamwork oriented, solid supervisory experience

Technically proficient with MS Office programs

Ability to travel

Passionate, Adaptable, Customer Focused and Teamwork oriented

Strong sense of urgency and accountability

Must have a valid driver's license

This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

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