Inventory Control Coordinator; PL Warehousing

Position: Inventory Control Coordinator (3PL Warehousing)

Job Title: Inventory Control Coordinator

Location: Mississauga, Ontario

Shift Time: 8:00am to 4:30pm (In-Office)

Terms: Permanent Full-Time

Salary: Competitive, based on experience

Reports To: Client Operations & Inventory Manager

Open Vacancy: Yes

Salary Range: $45,000.00 to $55,000.00

About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world.

We seek out driven, talented individuals to join our team to meet and exceed our clients' needs. We offer a rewarding career and brand that our employees are proud to represent.

Job Purpose:

The Inventory Control Coordinator is responsible for maintaining the accuracy, integrity, and reliability of inventory throughout the warehouse. This role performs cycle counts, investigates inventory discrepancies, validates system data against physical inventory, and supports root cause analysis to improve inventory accuracy and operational efficiency.

Working closely with the Client Operations & Inventory Manager. Warehouse Operations, and Client Solutions coordinators, this role combines hands-on warehouse activities with analytical problem-solving to ensure inventory records are accurate, customer expectations are met, and continuous improvement opportunities are identified.

Success in this role means inventory records are accurate, reliable, and trusted by customers and internal teams.

A successful Inventory Control Coordinator is detail-oriented, analytical, and naturally curious. They investigate discrepancies thoroughly, identify likely root causes, communicate findings clearly, and support corrective actions that reduce recurring errors. They become a trusted resource, maintain strong system knowledge, and contribute to continuous improvement across warehouse operations.

Duties & Responsibilities:

People & Collaboration

Support company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals, operational excellence, and organizational success.

Live the company core values and support a respectful, organized, safety-conscious, and service-focused work environment.

Collaborate cross-functionally with Warehouse Operations, Client Solutions teams, and management to resolve issues and improve processes

Communicate inventory issues, findings, and recommendations clearly and professionally

Support operational teams during peak business periods as required

Promote a culture of inventory accuracy, accountability, and continuous improvement

Process & Operations

Perform scheduled cycle counts and physical inventory counts to maintain inventory accuracy

Validate inventory integrity by reconciling physical inventory against Warehouse Management Systems (WMS) records

Verify inventory movements are completed accurately and in accordance with established procedures

Assist with customer inventory audits and physical inventory events

Investigate inventory discrepancies, shortages, overages, damages, transaction errors, and misplaced inventory

Research inventory issues and prepare findings for review by the Inventory Manager Assist in identifying root causes of inventory discrepancies and support corrective and preventative actions (CAPA)
Verify inventory locations, inventory status, and product holds to ensure inventory accuracy

Maintain accurate material dimensions, weights, product attributes, and inventory master data Operate RF scanners and warehouse technology to accurately complete inventory transactions

Support implementation of new inventory control procedures and process improvements

Safely operate forklifts and other material handling equipment as required

Business & Performance

Produce accurate inventory reports, inventory consumption reports, and variance reports

Support inventory forecasting, replenishment planning, and inventory availability reviews through accurate reporting

Monitor inventory accuracy trends and identify opportunities for process improvements

Ensure inventory records support customer expectations and operational performance

Contribute to continuous improvement initiatives that improve inventory accuracy, warehouse efficiency, and reporting quality

Mindset & Personality:

Exceptional attention to detail and accuracy with the ability to maintain a high level of inventory accuracy

Natural curiosity and enjoys investigating problems and determining root causes

Highly organized with excellent time management skills

Patient, methodical, and disciplined when following procedures

Collaborative team player who communicates professionally

Continuous improvement mindset with a desire to make processes better

Professional & Educational Background:

Previous experience in warehouse operations, inventory…