Operations Supervisor - Afternoon Shift

Position: Operations Supervisor - Afternoon Shift (12:30pm-9:00pm)
Ingram Micro is the business behind the world’s brands reaching nearly 90 percent of the world’s population. We focus on cloud, advanced, and specialty technology solutions, in addition to mobility and commercial/consumer technologies. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide.

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Ingram Micro has earned Great Place to Work Certification™ for  in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Ingram Micro is looking for an  Afternoon   Operations Supervisor  to lead our outbound team.

The Afternoon Operations Supervisor is responsible for leading day-to-day warehouse operations and supervising a team of hourly associates. This role provides hands‑on leadership, manages daily workflow and labour requirements, monitors performance, and supports the development and engagement of associates while driving continuous improvement across the operation.

Shift:  Monday to Friday 12:30pm- 9:00pm - Shift Premium Provided

Key Responsibilities:

Oversee operations and supervise activities for assigned team to meet productivity, quality goals, and client objectives.

Supervise and lead a team of hourly associates directly to ensure KPIs, productivity targets, and quality standards are achieved.

Assists in implementation of, and adherence to, company objectives, policies and plans.

Evaluates site operations with respect to quality standards, safety standards, and customer support. Understands ISO 9001:2015 and 14001:2015 and 270001: 2022 standards, as well as principles of Lean.

Communicates effectively with partner, customers, and site associates.

Schedule and assign daily tasks based on volumes, labour requirements, and operational priorities.

Monitor employee performance, attendance, and productivity while providing ongoing feedback, coaching, and development opportunities.

Ensure all associates operate equipment and perform tasks safely and in accordance with company policies and health and safety regulations.

Maintain inventory accuracy through cycle counts, audits, proper product handling, and adherence to inventory control procedures.

Ensure warehouse areas remain clean, organized, and compliant with company housekeeping and audit standards.

Support employee relations activities including performance management, disciplinary actions, recognition programs, and engagement initiatives.

Requirements:

Bachelor's degree from a four-year college or university

3 to 5 years of shift supervisor experience is a requirement

Strong knowledge of warehouse operations, inventory control, productivity management, and health and safety practices.

Knowledge of Lean principles and continuous improvement methodologies is an asset.

Strong communication, interpersonal, coaching, and conflict‑resolution skills.

Strong organizational and problem‑solving skills with the ability to manage multiple operational priorities.

Ability to analyze operational data and KPIs and take appropriate action to improve performance.

Proficiency with Microsoft Office and warehouse management systems is preferred.

Regularly required to stand, walk, reach, and crouch

Ability to lift up to 50lbs

Overtime may be required during peak season and quarter/ month ends.

The typical base pay range for this role across Canada is $72,000
-82,000 CAD per year. The ranges above reflect the potential annual starting…