QA​/QC Manager – Critical Facilities

Data Center QA / QC Manager – Decatur, MS

client is a Engineering Design and Commissioning Company that is a leader in the Data Center space. This role will be onsite at the Customer’s Data Center. They provide design, commissioning consulting and management expertise in Data Center / Mission Critical Facilities Space with the mindset to provide reliability, energy efficiency, sustainable design and LEED expertise when providing these consulting services for Enterprise, Colocation, and Hyperscale Data Center Projects.

This career-growth minded opportunity offers exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.

We are looking for an experienced Data Center QA/QC Manager to support multiple critical facility data centers. The QA/QC Manager will be responsible for managing the overall quality assurance and quality control of the commissioning and testing of the equipment prior to going live with the data center in accordance with company’s policies and procedures. These Data Centers are a 7x24x365 a year operation.

Responsibilities include the delivery of quality and consistent services and support as established by the Corporation while satisfying unique site requirements, managing issue resolution and ensuring proper performance reporting of key metrics for the region, establishing goals and objectives for the region based on strategic and business plans of the corporation. The successful candidate will have demonstrated experience in creating and implementing multi-facility, standards based Operations & Maintenance programs.

Must have experience analyzing processes, creating process documentation, developing operational procedures and communicating effectively with both business and operations managers. The Subject Matter expert supports the development and implementation of Mission Critical O&M initiatives, based on company’s best practices.

Responsibilities

• Performing periodic site walk-throughs in order to ensure Company’s procedures (SOPS and MOPS) and standards are followed. This includes assisting the Facilities Manager, Technicians and any other contracted vendors
• Communicating the status of the operation process with senior management
• Site acceptance and commissioning of the facility to ensure the site meets the superior and dynamic standards of Company Standards
• Assisting in the development of procedures/Method of Procedures (MOPs) for the DC build in addition to approving MOPs for data hall work
• Provide coverage for onsite data center manager with both routine and emergency service on a variety of state of the art critical systems such as: medium voltage switch gear, diesel generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, fire detection / suppression; building monitoring systems; etc.
• Supervise the on-site testing coordination with the facility manager, facility technicians, sub-contractors and vendors, ensuring that all work is performed according to established practices and procedures
• Manage at a high level – the client relationship and act as escalation point of contact for testing and commissioning issues
• Manage the establishment of performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance
• Review MOPs and SOPs for all work on critical data center facility equipment
• Ensure that a constant state of readiness in support of the mission goal of 99.999% uptime
• Conduct critical facilities Operations and Maintenance (O&M) program analysis and reporting
• Coordinate with Design/Construction Team
• Assess, recommend and implement industry best practices into new and existing Critical Environment Programs
• Provide feedback to senior management for the continuous improvement of the Critical Environments program
• Develop process documentation and training materials

Qualifications:

• 10+ years of data center facility operations and maintenance experience
• Data Center Commissioning and Testing Experience
• 5 years leadership experience in data center facility operations
• Solid Understanding of Critical Electrical and Mechanical / HVAC…